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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

May 31, 2023

Friendly service team, easy to make appointment online, quick service, explained Ford Pass, answered all questions More

by HW
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

They did a wonderful job of diagnosing the issue of my 2006 Ranger. I had it serviced at a different place, and needed to bring it back at least 3 times. They could not find the issue. Auto Nation nai More

by muskiefishmarkie
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Recommend Dealer
Yes
Employees Worked With
Ron
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

They got my new keys programed in an hour. Brad was great and they gave the car a car wash. It was easy getting in and out of there. Great service. More

by curt
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Recommend Dealer
Yes
Employees Worked With
Brad Ring
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

I made an apt. for by 2012 Ford F150 for it's 225,000 service. My Service Advisor listened to what I asked for, gave me an approx. time to do the work and came and More

by drrodquist
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Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 30, 2023

Great service, they answered all of my questions and went over everything that was done. More

by Jducharme5
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Recommend Dealer
Yes
Employees Worked With
Kaylee
Jun 01, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

The experience was good, but what I learned from the past experience, call the service line to make an appointment, rather than schedule it on-line. I've found that I get a better service time and date if I More

by richard.wynveen
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Recommend Dealer
Yes
Employees Worked With
Dean
Jun 01, 2023 -

Apple Ford White Bear Lake responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 29, 2023

Great customer service and superbly professional. The job that was done on my care exceeded my expectations. More

by Felix
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Recommend Dealer
Yes
Employees Worked With
John
May 31, 2023 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2023

My first 2022 Ford Edge service was taken care of yesterday. Got right in with an appointment to have the oil changed, tires rotated and all points checked before I drive to Alaska. Dean Jacobsen was More

by MAHavens
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Recommend Dealer
Yes
Employees Worked With
Dean Jacobsen
May 31, 2023 -

Apple Ford White Bear Lake responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 26, 2023

Pat at wbl was great! !! Extremely sincere, kind, and helpful. Tech kaley, was just as great. Had my car back and in tip top shape faster than expected!!! Awesome job all a More

by joseph.hdz
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Recommend Dealer
Yes
Employees Worked With
Pat, Kaley
May 31, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for the great review!

May 25, 2023

Friendly People slow service Long wait for completion of service. 90 minutes for a simple oil change More

by oakdalejim
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Recommend Dealer
Yes
Employees Worked With
Dont know names
May 29, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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