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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
June 06, 2023
Matt and the team were great to deal with. They honored more then I expected. I had an issue with a truck that I ordered and they honored the order price and I ordered that truck from a differ They honored more then I expected. I had an issue with a truck that I ordered and they honored the order price and I ordered that truck from a different dealer. Much better then anything ford would do. Thank you for everything, I love the truck and the service. More
by Kennybryant16
Employees Worked With
Matt, Mike
June 05, 2023
you pay for work that doesnt get done and when done its incorrect I would avoid their service center at all costs, when bring to their attention they make stupid excuses incorrect I would avoid their service center at all costs, when bring to their attention they make stupid excuses More
by REGGIERAUSCHNOT
Employees Worked With
i dont know
June 02, 2023
Great service. Brad was easy to work with and provided great communication. In addition, when the repairs took longer than expected, Brad provided a complimentary l Brad was easy to work with and provided great communication. In addition, when the repairs took longer than expected, Brad provided a complimentary loaner vehicle. More
by erikpbrown
Employees Worked With
Brad Ring
June 01, 2023
Oil change for Bronco Sport. Friendly enough and quick, but the up sell attempts were off the charts, which hadn't happened in the past. They also left a mess in my car after r Friendly enough and quick, but the up sell attempts were off the charts, which hadn't happened in the past. They also left a mess in my car after replacing cabin filter. More
by hstanton
Employees Worked With
N/A
