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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

June 16, 2023

If I could add a 6th star, I would. Pete and the bunch at Autonation have been wonderful. I am an out of state buyer, and I found the Chevy Express Van on the Autonation site. When I More

by Matt Johnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon, Michael Wicker
Jun 20, 2023 -

Apple Ford White Bear Lake responded

Hello Matt, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

I had a very pleasant experience when I dropped my vehicle off for service. Brad was really helpful and honest about what I was having done to my vehicle. I will be coming back to AutoNation in the More

by michael.maxfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 19, 2023 -

Apple Ford White Bear Lake responded

Hello Michael, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 15, 2023

Brought my vehicle in for oil and rotate with no appointment and they were able to squeeze me in it was a great experience More

by rittle01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Glen in fleet
Jun 19, 2023 -

Apple Ford White Bear Lake responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2023

Rick was great! He wasn't pushy like other dealerships. Allowed us to take our time. Listened to what we were looking for. More

by jtadych24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 19, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Drive safe, and we'll see you on the road.

June 12, 2023

When leaving my truck for service, I left a very detailed account of what was going on, and even though the symptoms were not occurring at that time, along with the stored engine light info, the problem w More

by TomG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jun 17, 2023 -

Apple Ford White Bear Lake responded

Hi Tom, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

I had new tires put on, alignment, oil change, and multi-point inspection done. Service was great, I was able to visit with Kevin before the appointment to get the new tires selected. I made the More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service); Scheduler (phone appointment)
Jun 17, 2023 -

Apple Ford White Bear Lake responded

Hello Sally, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2023

Dean was very quick and helpful, got me in right away for an oil change. More

by bratanna88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 17, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Good service. Nice people.no complaints. Special coupon saved me some money. All in all just fine. More

by dkwachtler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 17, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2023

Very easy to work with. Service staff was very friendly and accommodating. Also a smooth process. More

by Fry.jeremy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lori
Jun 14, 2023 -

Apple Ford White Bear Lake responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Always have great service at Autonation. They explain issues clearly, and communicate realistically when my car will be ready. People are friendly and I’ve had excellent customer service. More

by skmurphy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley ring, kaley
Jun 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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