Back

Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Contact Dealership

1493 Co Rd E East

White Bear Lake, MN

55110

Directions

By Type

Showing 1,307 reviews

July 03, 2023

Customer service is above and beyond. Issues I have, have not yet been resolved, however. More

by goneaulinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett, Nehemiah
Jul 06, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Ronald was fantastic, he kept me informed throughout the process and really went above and beyond to ensure that both me and my truck were taken care of. I really appreciated his straight-forward approach, More

by ROUNDBALL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jul 06, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Ron was great about explaining what went wrong and what had to be done to fix the issue. Everyone I spoke with was kind and helpful. It is a very clean and pleasant environment, even out in the areas where More

by MsKrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and the man who sits in the work station next to him. I forgot his name but he was very helpful also.
Jul 06, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

I don't know if I am jinxed by Autonation Ford or not, but I very RARELY have a good experience here. Took my car in for an oil change, and they did not put the oil pan shroud/covering back on correctly. More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 05, 2023 -

Apple Ford White Bear Lake responded

Hi Jill, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

July 02, 2023

It was easy to schedule and appointment. I dropped my car off they completed it on a timely fashion. I thought the piece was high I paid $30 more than I normally do with another dealer. T More

by Lynnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 05, 2023 -

Apple Ford White Bear Lake responded

Hi Lynnie, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

The oil change service was great. Kaley was exceptionally helpful with the entire experience. Sh provided info, timing, and setup the ride to get back to pick up the vehicle. She made More

by Jkcurrey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaley
Jul 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 28, 2023

We needed extensive engine repair work and the whole experience with Bradley and Autonation was very positive. More

by Sblindberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Ring
Jul 03, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 26, 2023

Good attention and friendly, faster services the important is close of my address and easy way to arrive. More

by Miguel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oil changes and tires rotation and checking.
Jun 30, 2023 -

Apple Ford White Bear Lake responded

Hi Miguel, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Been bringing my vehicle here for 8 years and never had an issue with any of the service. I’d suggest this service to anyone. More

by ripsaw_25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Na
Jun 27, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Great service and quality work. Helped resolve a mechanical issue quickly! Thanks Pat and team. More

by DCBS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
24
...