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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

July 17, 2023

The tech did good work on my daughter's vehicle. She is happy that her tie rod was fixed More

by deanjacobsen1966
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Worst service I’ve ever experienced. Bought a new $62,000 Bronco with terrible body panel alignment and paint issues last September. They finally get around to getting it in for repair i More

by Chuck_Eye_Guy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
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Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

July 16, 2023

Went in for an oil change and was in and out quickly and the person helping me was super nice More

by Anne F
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he has a maverick
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Jul 20, 2023 -

Apple Ford White Bear Lake responded

We are pleased to hear you had such a positive experience with us, Anne! Drive safe, and we'll see you on the road.

July 15, 2023

They got the job done even though they were short staffed and gave me a loaner even when they didn't have to. More

by mikemcg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 18, 2023 -

Apple Ford White Bear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 14, 2023

It was a no hassle appointment. Great customer service. No complaints. Clerk was very helpful. More

by terryprax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Jacobsen
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Jul 19, 2023 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Was pleasantly surprised that I got in the same day I called for 2 recalls and an oil change. Kevin was wonderful to work with and work was completed within 90 minutes. My experience with AutoNation ha More

by llfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 16, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 10, 2023

When I got to the dealership I was greeted promptly by a couple of people. Everyone was friendly, and seemed in a great mood, and you really don't see that at many places. The waiting room was re-done sin More

by Dan
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Touche
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Jul 13, 2023 -

Apple Ford White Bear Lake responded

Hi Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 06, 2023

Kevin and the team did great installing new tires and doing their multi point inspection More

by szondysd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 07, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 05, 2023

Always able to get vehicles in for oil and rotate no problem friendly as always More

by rittle01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Chris the tech
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Jul 06, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2023

I was pleasantly surprised I was able to get my car in for an oil change/rotate within a couple days. Dean was very helpful, called me within the time frame he said he would. They forgot to wash my car bu More

by ktuccitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jul 06, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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