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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

July 22, 2023

Hands down the friendliest Quick Lane staff around. Normally an oil change takes an hour or more. They had me in and out in 45 mins. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Good service. Got appointment for the next day which was great. Very helpful. Thank you. More

by gtpaddock
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Golden
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Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

It is a great comfort to know that I have quality care to help me take care of my vehicle. It is the trust and dependability that I count on whenever needed. Great Customer Service! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were a Few!
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Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi Pam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Had my f150 serviced and Cathy at fleet was great! Communicated at every step of the way was even able to replace a leaky seal in front in the same day. Thank you for excellent customer service. More

by michaelmann06
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
CATHY
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Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Bradley was wonderful to work with! !!! He has timely, honest communication and feedback. I was glad to be able to thank him in person when I picked up the car. More

by ksperszyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

I called to set up an appointment with a certain finance officer. I was told he would be there by the salesman Jeff we made the appointment and when I got there for my appointment, I was told that the finan More

by rpfluger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff in sales
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Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

July 19, 2023

Our salesman Richey was great. We knew what we wanted and they did not try to hard sell us on anything. They were upfront with all aspects of the transaction and gave us a fair dea More

by Shadow9690
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Richey, Rick, Tylor
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Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff so supportive during your experience here at AutoNation Ford White Bear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2023

I was able to get my car's oil change done without an appointment which was great. the staff were friendly and courteous. The facility was clean. More

by Dr.Funhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2023

The dealer worked hard to earn my business as a new customer and the deal we made was good for both parties. More

by jsoderbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek, Chris, Garrett Fugina
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Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

I received fast, efficient service. Everyone was very courteous and friendly. I will go back. More

by west0100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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