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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

August 01, 2023

I have been a customer since 2013 when I bought my first car with Auto nation . I brought my 2016 ford focus for servicing and as always was please . I had the opportunity to hand my car to Scott for the se More

by Bintu Fahnbulleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hello Bintu, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

I took my Explorer in for repairs - some warranty, some recall, some neither. I was very happy with the service and the people who helped me. More

by ksmelby
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronals
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 31, 2023

My service advisor Kevin S. was extremely pleasant to work with, making it very easy to do business with AutoNation Ford. More

by megan.seebeck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Came in for service. Curtious, service completed sooner than estimated, clean and comfortable waiting area with refreshments and popcorn. More

by Larry17422
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (I think)
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Repaired the recalls they had parts for rest are on back order. Ford needs a better way to supply parts. More

by bjwanouskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Rich Aboody, was very pleasant and professional to work with. Enjoyed the whole experience with everyone involved with the transaction. More

by kchristianson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Excellent, efficient and patiently listened to my concerns. The service advisor discovered the problem and resolved all issues to my satisfaction. More

by ShanghiRaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

My vehicle was fixed in a timely manner. Communication with James was good and clear. My vehicle is back running great again. 👍 More

by Mattj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Murtha
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Took my truck for a recall got it done quick the best service and I also got my car washed when it was returned More

by Gilbertocastillo1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

they where very fast and did a good job. Kept us updated with time for work and delivery. Thank you !!! More

by ttaz48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kali
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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