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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
August 10, 2023
Went in for a recall and there was a schedule mix up for my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be d my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be dropped at my work after the work was complete! DEAN IS AWESOME!!! More
by jaqnelson
Employees Worked With
Dean
August 09, 2023
Honestly, The best service I have had in a very long time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pull time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pulled in. Thank you. More
by bmadison8500
Employees Worked With
Justin, Aimee??
August 04, 2023
The representative we worked with was terrible to get a hold of and supposedly it took him a while to work it out with our extended warranty to get final prices for repairs. It took 2 weeks to get repairs hold of and supposedly it took him a while to work it out with our extended warranty to get final prices for repairs. It took 2 weeks to get repairs completed which resulted in bringing it to another dealership in the process. It was a ridiculous process overall. More
by cmarcio2006
Employees Worked With
Chris
August 04, 2023
Went in for non warranty work. Took me in immediately, provided shuttle service to and from my home. Everything handled in one day and I didn’t have arrange transportation. Took me in immediately, provided shuttle service to and from my home. Everything handled in one day and I didn’t have arrange transportation. More
by Canon_1968
Employees Worked With
Ronald
August 03, 2023
They did everything they could to get me in a new car that day. The salesman and the financing agent both made sure I knew and had everything I needed to leave there happy. Thank you Demetrius and Michae that day. The salesman and the financing agent both made sure I knew and had everything I needed to leave there happy. Thank you Demetrius and Michael. More
by ldup25
Employees Worked With
Darnelius Brown, Michael
August 01, 2023
Bought my leased Escape. Everyone made the process so easy. Had detailing done and my Car looks like new. Telling everyone to go to AutoNation. Everyone made the process so easy. Had detailing done and my Car looks like new. Telling everyone to go to AutoNation. More
by wmarjeen
Employees Worked With
Geoff Jelinek
