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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
August 27, 2023
This was my first experience with this dealership. Their service department was amazing! They were knowledgeable and had the part in inventory when other dealers didn't even want to schedule a transmi Their service department was amazing! They were knowledgeable and had the part in inventory when other dealers didn't even want to schedule a transmission repair appointment. They under-promised and overdelivered - completed the job ahead of schedule and washed the car to boot. I'll definitely use them going forward. More
by RENEE
Employees Worked With
Louie Dickey
August 25, 2023
Everyone is very nice. I recently bought my vehicle there, and had my first service there, as well. They explained what was happening throughout my visits, and, even wash I recently bought my vehicle there, and had my first service there, as well. They explained what was happening throughout my visits, and, even washed my vehicle during my first service appt. More
by lallajo
Employees Worked With
Matt was the sales person, and I can't remember the other names.
August 23, 2023
Our sales person was fantastic! He was able to answer all my questions and made me feel at ease. I wasn't sure which vehicle would work best for me and my family. He did a great j He was able to answer all my questions and made me feel at ease. I wasn't sure which vehicle would work best for me and my family. He did a great job of helping me find the right one. I absolutely love my new Ford Bronco Outer Banks! More
by woodburyinhome
Employees Worked With
Benjamin Williams
August 22, 2023
AutoNation was the only Ford dealership near me that was willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very courteous and professional the whole time, keeping updated on the progress of the work. They ordered a brand new engine for my car, installed it, and got it ready for pick up within one week. These guys are real pros and their customer service is first rate. I highly recommend them. More
by stephen.kofa
Employees Worked With
Brad
