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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

September 07, 2023

Easy to make my appointment. Fast check in. Employee answered all my questions quickly and accurately. More

by amalmgren
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 10, 2023 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

September 07, 2023

Had my 20,000 mile checkup. It was completed in a short time. The provided me with acridechome and brought my vehicle back in short order More

by krkelley1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was at quick service desk. He was very helpful.
Sep 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 01, 2023

Service was great though I would recommend to wash all vehicles after the serve was completed. More

by Anderson918
Recommend Dealer
Yes
Employees Worked With
Young
Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 01, 2023

The dealership repaired my truck correctly and timely. They kept me informed. They returned my truck cleaner then it was. More

by S.Hamond
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris
Sep 01, 2023 -

S.Hamond responded

Thank you!!

Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2023

My Bronco Sport was purchased at Auto Nation in 2021 and we've had service done on it previously. This time it was for a recall for drain tube installation. Service was done same day and we dropped off and More

by jldoriott
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (651) 301-8386 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 30, 2023

Autonation took care of me with excellent service and Bradley Ring was very understanding of my needs,things you. More

by dschwartz487
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Recommend Dealer
Yes
Employees Worked With
Bradley Ring
Aug 30, 2023 -

dschwartz487 responded

Autonation thank you for your excellent service, especially Bradley Ring

August 29, 2023

I just recently purchased a Ford F150 at AutoNation and I can honestly say it was the second best experience I’ve ever had buying a vehicle. The best experience was when my wife and I purchased our Ford edge More

by pete
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Recommend Dealer
Yes
Employees Worked With
Richie
Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 28, 2023

Great response. Easy to schedule. Work was done on time and done as I expected More

by WBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Sep 01, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 28, 2023

I took my car that I purchased at AutoNation to be serviced there and I was treated very politely and while I waited went to the lounge and even though it took a little than expected they made sure th More

by meflaherty942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Aug 31, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 28, 2023

the dealership was fast. Salesman Goeff Jelnick was very helpful and explained everything very well. Did a great job!!! More

by ttaz48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goeff Jelnick
Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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