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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

March 20, 2011

We have leased 2 vehicles from Pete at Tousley Ford. We are repeat customers because our needs and priorities were listened to and acknowledged. There were no "high pressure" sales tactics. Everyone we wo More

by JLBailey
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Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
March 19, 2011

I worked with three salesman and all were extremely nice and helpful. This is the second car I purchased from Tousley in 2010 and I will be back for my next purchase. Enjoy my Ford products and working wi More

by us263529
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Recommend Dealer
Yes
Employees Worked With
AA Hietala
March 18, 2011

This is my second purchase of a new vehicle at Tousley Ford and I have had a great experience both times with the sales personel as well as the service department. Gary Orehosky spent a lot of time get More

by Vern Docken
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Recommend Dealer
Yes
Employees Worked With
Gary Orehosky
March 03, 2011

I have been a long time lease customer of Tousley Ford. I have work with Dave Orton and am very pleased with the experience. He earned my trust from the the first time I worked with him. The entire staff More

by lbyrne
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Recommend Dealer
Yes
Employees Worked With
Dave Orton
February 23, 2011

Bob and all the staff were very professional and personal. They truly appreciated what I was looking for in a vechile and wanted to ensure my needs were met. They are very repectful and followed t More

by BayshoreDrive
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Recommend Dealer
Yes
Employees Worked With
Bob Bachmeier
February 20, 2011

Everyone at Tousley Ford was wonderful to work with. After I submitted a request for a dealer quote on Carsdirect.com, Bill V. responded within 5-10 minutes. Larry S. did a great job of laying out More

by mkelley2
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Recommend Dealer
Yes
Employees Worked With
Larry Sievers, Bill Vanderhoff, Al Feldkamp
February 06, 2011

Even though I am young and this being my first auto purchase I felt treated with respect. I expected the process of leasing or purchasing to be long and tedious but after making an appointment with Mr. More

by wooddawg
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Yes
Employees Worked With
Goldstein
January 26, 2011

Brandon Kachel knew us well from our 2 previous sales visits. Both of these last two purchases resulted from accidents on my wife's Ford Escapes. The vehicle performed well in protecting her. Brandon kne More

by PaulMCzech
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Recommend Dealer
Yes
Employees Worked With
Brandon Kachel
January 25, 2011

This is by far the best experience I have ever had buying a car. They were honest and got me a great deal on a brand new mustang gt at a great rate. Whenever I call any question I have is answered promptly. More

by mwitek0000
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Recommend Dealer
Yes
Employees Worked With
Brian Kerswell
January 24, 2011

My husband and I have been dealing with Tousley Ford since 1993 and have been extremely satisfied! Our salesperson, Phil Goldstein and Steve Sether in Accounting, are exceptional -- very friendly, info More

by suenlarrylick
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
phil goldstein and steve sether
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