Apple Ford White Bear Lake

We are purchasing a new ford explorer...that is a given...its just a matter of from whom ....looking to spend $40000...and they made me run away. They did everything they should NEVER do IMO when sel given...its just a matter of from whom ....looking to spend $40000...and they made me run away. They did everything they should NEVER do IMO when selling a car.... "let me go get my manager"....."Whats it gonna take to get you to buy this car TODAY"....it was sickening at best. THEY DID HAVE A GREAT SELECTION OF NEW VEHICLES-BETTER THAN ANYWHERE...but their selling skills made me run away. They were EVERYTHING I HATE about buying a car... More

Both Kyle Goede & Ann de St. Auben provided outstanding customer service ! We were very pleased with the attention & follow thru from Auto Nation! We feel every one at Auto Nation was very frie outstanding customer service ! We were very pleased with the attention & follow thru from Auto Nation! We feel every one at Auto Nation was very friendly & attentitive! More

I bought a 2012 Fusion from "Tousley Ford" back in 2011. I came in May 2013 to trade it in because I needed something bigger. I figured that I would give the same dealership my business because I h in 2011. I came in May 2013 to trade it in because I needed something bigger. I figured that I would give the same dealership my business because I had a really good experience the first time. My Sales rep Billy Luhrs was AMAZING!! I would definitely go back to him if he was at a different dealership. For 4 weeks Ive been jerked around by 3 different people in finance trying to get my warranty refund figured out. Long story short, STILL trying to get an answer, just DONT TALK TO STEVE IN FINANCE! He will quote you something and then lie about it later saying that he never quotes.. All I have been getting is voicemail after voicemail after voicemail from everybody. And if I'm not getting voicemails, its rude customer service. I just learned my lesson to NOT BUY FROM Auto Nation Ford in White Bear Lake. More

I came to this dealership looking for a Ford Fiesta. I was helped by Dennis Newcomb immediately after arriving, and he was very helpful, kind and not pushy. I was interested in a black '12 Fiesta on was helped by Dennis Newcomb immediately after arriving, and he was very helpful, kind and not pushy. I was interested in a black '12 Fiesta on the lot, and was able to take it for a spin. The car was kept very well, and all the details/carfax information was given to me immediately after. The warranty included was a great selling point, but I feel the price may have been affected by it, as it was a bit more expensive than some other vehicles of similar specs. I wish the warranty would have been optional. Overall, the feel for this dealership was friendly and helpful, and I would certainly recommend it to someone interested in a Ford, new or used. More

Tousley Ford (their old name) has a good selection of F-150 pickup trucks (what I was looking for) and competitive prices relative to Dodge. They were patient as I went back and forth on buying or not bu F-150 pickup trucks (what I was looking for) and competitive prices relative to Dodge. They were patient as I went back and forth on buying or not buying and stuck with me as a customer. My only gripe was that the vehicles are all behind fences and you can't get in to just browse without a salesperson in tow. More

I have purchased my last 7 vehicles through Tousley Ford. I have worked with David and Phil on the purchase, of the last 5 vehicles. They have always treated me fairly. They have always provided me with exce I have worked with David and Phil on the purchase, of the last 5 vehicles. They have always treated me fairly. They have always provided me with excellent service. I always feel comfortable with the purchase of my vehicles. More

I will recomend Tousley Ford to family and friends. Salesman Mike Gerlach and Sales manager Mike Ferraro were very helpfull in our resent new car purchase. We never felt any pressure to buy we were tr Salesman Mike Gerlach and Sales manager Mike Ferraro were very helpfull in our resent new car purchase. We never felt any pressure to buy we were treated fair and kind. More

My wife and I came in for a oil change and flush, and took a new Explorer Limited for a test drive. We wound up leasing it. Great vehicle and experience. Thanks! took a new Explorer Limited for a test drive. We wound up leasing it. Great vehicle and experience. Thanks! More

Went here because it was a certified Costco Dealer. The people were friendly and listened to what we had to say. Cooperative and appreciative. It was very busy on the Sat. we went- so be aware that it is people were friendly and listened to what we had to say. Cooperative and appreciative. It was very busy on the Sat. we went- so be aware that it is busy!! Haven't had any service yet so no comment. I'd go here again. More