Apple Ford Shakopee - Service Center

I think to charge to reset trouble light and then charge the labor to repair the problem is too much. i would understand the charge if i didnt get the repairs done. the labor to repair the problem is too much. i would understand the charge if i didnt get the repairs done. More

As usual my experience with Apple Ford in Shakopee was very good. Great service and advice as to what service needs to be done with the vehicle. I enjoy have my vehicles serviced here. very good. Great service and advice as to what service needs to be done with the vehicle. I enjoy have my vehicles serviced here. More

Apple Ford in Shakopee, Minnesota, has consitently given us great service for our vehicles. They go above and beyond to resolve our vehicle issues and give us great servcie. us great service for our vehicles. They go above and beyond to resolve our vehicle issues and give us great servcie. More

Great Customer Service, no high pressure selling when in for routine service (oil change). Fast, friendly service, fair pricing (and free popcorn and soft drinks!). for routine service (oil change). Fast, friendly service, fair pricing (and free popcorn and soft drinks!). More

I was told over the phone $600 for a tune up, and the same thing when I dropped my car off. I was told 3-4 hours. This was Sat. morning. I never got a call that it was done. So I called at 5pm, appar same thing when I dropped my car off. I was told 3-4 hours. This was Sat. morning. I never got a call that it was done. So I called at 5pm, apparently if you talk to the "dealer" they have no idea I'd your car is ready to be picked up, like the girl said "I don't work in that department". But...she said they were open at 7 am in Shakopee. So I called, only Apple Valley is open then...but that girl told me my car was done?!?! WHAT?? She can tell from there? So, anyhow, I finally was able to pick up my car after work on Monday...and now it was just over $800 (that was with the $75 coupon I had too). My mistake, I paid it, but gave a horrible survey. So the "manager" Nick called me (left a message, I was out of town) to call him to go over the survey results. So I did, and I did, (was told he was not there) left a message to call me...no call back yet?!?! I would recommend going some place else for any kind of oil change, tune up, or anything else you want done. By the way, I owned a Taurus, bought it from there, and brought it there every time, was going to hopefully trade it in for a Fusion, but I got a Jetta!! More

Nick Ruge and his team of friendly, professional and qualified technicians did a great job servicing my Ford Escape. I had gone into a “big name" service station to get a free oil change with a coupon I qualified technicians did a great job servicing my Ford Escape. I had gone into a “big name" service station to get a free oil change with a coupon I had, while in there I was told that I needed a couple tires; which I already knew. But also was also told that I needed all new shocks and struts...hum, really on 53,000 miles. I called Apple Valley Ford and talked to Nick and he gave me the "Meet or Beat' deal on the tires. While the tires were getting mounted and alignment he checked out the allegedly bad shocks and struts and said there was nothing wrong with them. Thanks guys you just saved me a few hundred bucks. The difference in my ride now is smooth sailing and couldn’t be happier. We will be back in a heartbeat. More

Before I went to Iraq, I had my car serviced(tranny) I Before I went to Iraq, I had my car serviced(tranny) I spend a year in Iraq, get home,,car is still not right(car was parked in my Father's garage th Before I went to Iraq, I had my car serviced(tranny) I spend a year in Iraq, get home,,car is still not right(car was parked in my Father's garage the whole time) Apple Ford -shakopee told me i needed to rebuild my tranny((WHAT!!!!!)) Because of 1 peice of paper that wasn't filled out correctly, or had missing info the warranty would not be enforced, my Father tried calling the service manager and the manager of the whole dealership but calls were ignored, my father and step mom had bought many vehicles from ford-shakopee and spend $1000's using the service dept. Being a good and returning customer wasn't good enough. I was forced to pay full price for my tranny repair, my father is so upset with the way I was treated and the way he was ignored that WE WILL NEVER BUY or have another CAR SERVICED by apple ford of shakopee. More

Apply Valley For in Shakopee has always done well by us. A very reliable dealership. We have all of our service work done at this dealership. It is very conveneint to have a courtesy car to take me back h A very reliable dealership. We have all of our service work done at this dealership. It is very conveneint to have a courtesy car to take me back home or work and then to pick me up when my vehicle is ready. The keep us informed as to what is being done and why. Honoring our decisions as to what work will be done and when. Very capable and knowledgeable employees. Our experience has been super! More

An outstanding experience. Everyone treats you great. An outstanding experience. Everyone treats you great. The work is always first rate. I own a Chevy and have been using Apple Ford for all of my s An outstanding experience. Everyone treats you great. The work is always first rate. I own a Chevy and have been using Apple Ford for all of my service. When I purchase a new truck, I will look strongly at the Ford. If I decide to purchase a Ford it will be from Apple Ford. More

My main gripe is with the monthly quotes for a vehicle Iwould not accept if it was given to me FREE! I keep gettong quotes for a new Ford Edge - my vehicle is paid for and I am not in the mood to get int Iwould not accept if it was given to me FREE! I keep gettong quotes for a new Ford Edge - my vehicle is paid for and I am not in the mood to get into another car loan just yet! I have the regular service performed by the dealer, so I kniow first-hand what is available at the dealership. I have called and emailed the dealership to stop these annoying quotes for something I do not want, desire or need - all to no avail! The next time I go in for service, I am going to speak to the sales manager personally about this harrassment. More