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870 Reviews of Apple Chevrolet - Service Center
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January 06, 2020
I live VERY close to another very large Chevrolet dealership but the customer service there has been nothing but awful. Switched to Apple and I’m THRILLED. The customer service was amazing AND Carl h dealership but the customer service there has been nothing but awful. Switched to Apple and I’m THRILLED. The customer service was amazing AND Carl had my truck ready MUCH faster than we were told! More
by alpsfam
Employees Worked With
Dawn, Emily and Carl
September 25, 2019
Very DISAPPOINTED I took my 03 Chevy Avalanche in because door would not open and air conditioner not working. Thinking dealer would be best place to get fixed i took i I took my 03 Chevy Avalanche in because door would not open and air conditioner not working. Thinking dealer would be best place to get fixed i took it in. Well 4000$ later air conditioner is not working that well and my door they broke the panel and they wanted me to pay for it. Then the service worker Josh was arguing with me and hung up on me, not what you would expect from professionals. So i would not recomend this dealer to anyone. We have bought cars from them for past 25years so this is very disappointing. All i wanted was my truck fixed not this hassle. More
by Disappointed
Employees Worked With
Josh
May 09, 2019
Experience of service personnel??? Received an Onstar e-mail about an emissions problem on my 2017 Malibu and to have it serviced immediately. Solution: reprogram computer. Really?? Als Received an Onstar e-mail about an emissions problem on my 2017 Malibu and to have it serviced immediately. Solution: reprogram computer. Really?? Also, my wife has COPD and is bothered by diesel exhaust and freshly cut grass and weeds. Press the air recycle button and the outside air still comes in. Service tech says everything is working properly. My 2004 Trailblazer (which I traded in) and my pick-up truck by a different manufacturer shuts off the outside air, no bad smells or fumes. So, what's the problem? Was it easier for the service tech to say everything was working properly? More
by gkam19
Employees Worked With
Service advisor James Erby
April 25, 2019
Quick Fix Jim Laas and the team at Apple did an awesome job of quickly fixing my engine issues and keeping me in the loop every step of the way. Great customer Jim Laas and the team at Apple did an awesome job of quickly fixing my engine issues and keeping me in the loop every step of the way. Great customer service and my car is running perfectly now! More
by zacho
Employees Worked With
Jim Laas
April 16, 2019
Scam artist Charge for work not done, then when confronted promised refund will be mailed but after a month of waiting denied they promised that would only offer Charge for work not done, then when confronted promised refund will be mailed but after a month of waiting denied they promised that would only offer a service credit in the future. Do not leave dealership before double checking everything. More
by Samstag13
Employees Worked With
Scott Poithoff
October 05, 2018
excellent customer service my 2019 chevy traverse had some issues with the lift gate automatic closer. I first spoke to Jeff who was very helpful, the next person I dealt with w my 2019 chevy traverse had some issues with the lift gate automatic closer. I first spoke to Jeff who was very helpful, the next person I dealt with was Carl who was very accomadating. they gave me a loaner and resolved the problem . the cashier, the porters , and everyone involved were polite . I won"t hesitate to have future services done by Apple and to recommend them. More
by tony nicosia
Employees Worked With
Jeff, Carl
November 19, 2017
The only place I will have my vehicles repaired at I have been a customer for over 30 years. We purchase all our vehicles from Apple, new or used. They are the only place we service our vehicles at. I have been a customer for over 30 years. We purchase all our vehicles from Apple, new or used. They are the only place we service our vehicles at. Wonderful staff and excellent mechanics. Service department see James Erby for sales Dan McGowan More
by tony.palumbojr
Employees Worked With
James Erby & Dan McGowan
March 09, 2017
Service department review I went into the service department and Mike was very helpful. I needed a spare key for my car and he made sure it was done quickly. He was so friendly I went into the service department and Mike was very helpful. I needed a spare key for my car and he made sure it was done quickly. He was so friendly and professional More
by Sammy30
Employees Worked With
Mike in service or parts department
January 21, 2016
Red carpet service from James Erby MR JAMES ERBY GAVE ME AWESOME CUSTOMER SERVICE ! He was. very efficient at his work. Give him employee of the month & give him a raise ! He deserves i MR JAMES ERBY GAVE ME AWESOME CUSTOMER SERVICE ! He was. very efficient at his work. Give him employee of the month & give him a raise ! He deserves it big time :) Thank you for all you do Apple Chevy !! :) Fay Bolarakis one of your regular customers! More
by Fay
Employees Worked With
James Erby
