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Apple Chevrolet - Service Center

Tinley Park, IL

4.6
873 Reviews

873 Reviews of Apple Chevrolet - Service Center

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November 28, 2023

Very professional and accommodating They took time to explain everything to me and I was not there for very long More

by doody.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Very happy with my service every time i take my car in, great customer service all the time More

by JPERRY331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

The team is always very nice and informative. I appreciate their attention to detail. Thank you More

by 101864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

great service i did'nt like the upsale part however the sales writer was very good. i have been dealing with apple since 1994 More

by dominicwaitches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

It was exactly as I expected, perfect. Thank you. It was exactly as I expected, perfect. Thank you. More

by johnmarda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Quick service did work specified Additional help with rewards program much appreciated Washed car as well More

by Ejk5018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Carl in the service department was great. I had a promo from the corporate office -- no one was aware of it except the manager. Kind of poor communication within the dealership. More

by karen2939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carl in the service department was great
November 25, 2023

Jeff is the very very very very very very very very very very very bedt More

by m.stanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 25, 2023

It was a very quick battery change that morning. I’m appreciative for Jeff’s help and the service dept. More

by mancini579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Little Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff (front desk service)
November 25, 2023

Very very disappointed that the dealership has added a 2% fee to use a credit card for all service and parts - I will likely take my business elsewhere. More

by bbraglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Little Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Apple Chevrolet responded

We're sorry to hear about this, especially when it costs us a customer. Unfortunately, like many businesses today, the rising cost of credit card processing is being passed onto the consumer. Raising our prices to compensate for this isn't an option since its not fair to those who pay with cash or debit card. Therefore, to help our valued clients, instead of the customary 3% surcharge, we've kept ours at 2%. We appreciate your business and hope you will reconsider not leaving the Apple Chevy family. Bob Jordan Service Director

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