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Appel Ford - Service Center

Brenham, TX

4.6
62 Reviews

62 Reviews of Appel Ford - Service Center

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May 15, 2025

Always a great experience at Appel Ford! Fast and friendly service will always keep me coming back! More

by Jdealz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jd
Report | Print
April 24, 2025

On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I More

by litasierra551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
November 05, 2024

I got my oil changed on my F250 and I like the customer service and I had no problems More

by jpbuch9309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
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October 14, 2024

Great customer service. Friendly staff. They put the customer first! Highly recommended them to others. More

by buddrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ruffino
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September 10, 2024

Thank you to JD (John Decuir) for the prompt service for my 2018 F450. And even better, the part was covered under warranty. The truck was serviced and picked up on the same day and he was sure to call wh More

by dg1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decuir
Report | Print
May 17, 2024

I had my Bronco serviced at Brenham Apple Ford and JD made the experience painless and hassle-free. Very professional & personable, kept me updated on what was happening with my vehicle...2 thumbs up. More

by flowalker90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
May 22, 2024 -

Appel Ford responded

Thank you for your feedback and for choosing Appel Ford.

April 19, 2024

Experience at this dealership is always excellent. Service is done in a timely manner and even when service requires parts not immediately available it seems as though a wait for parts is not overly More

by Magentawing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J D, service manager
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Apr 23, 2024 -

Appel Ford responded

Thank you for the 5-star review and for choosing Appel Ford.

February 17, 2024

Mostly deal with the service dept. but while dealing with them I could tell that the rest of the dept would be up to snuff. So far there has been no problems. More

by gayleweeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Apr 09, 2024 -

Appel Ford responded

Gayleweeren, Thank you for the 5 star review and thank you for your patronage.

Apr 12, 2024 -

Appel Ford responded

We appreciate your 5-star rating!

December 21, 2023

The service guy. Sammy is awesome. Took care of everything fast and made everything easy. More

by Jason’s Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
December 19, 2023

Service lady playing on phone. Wasn’t checked properly bud cross fixed it saved thousands. More

by Kimkoservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young kid worked on it.
Report | Print
Dec 20, 2023 -

Appel Ford responded

Can you please give us more information on what took place? Your name and date it took place. Was it at Quick Lane, or was it at the Appel Ford dealership? We would like to see who the service attendant was so we can help them improve their customer service.

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