Appel Ford

GM exceeded expections to fix our issue. Appel is not your usual dealer. They value long term relationships and loyalty. They act on it, not just lip service. We strong suggest shopping at Ap Appel is not your usual dealer. They value long term relationships and loyalty. They act on it, not just lip service. We strong suggest shopping at Appel, or using their service department. More

issues with company truck. They took care of all issues with the truck. Service Teck even stayed late on Friday to get my truck done. Great job. Thanks again They took care of all issues with the truck. Service Teck even stayed late on Friday to get my truck done. Great job. Thanks again More

A no pressure buying experience I inquired about a truck and received documents following the request in a timely manner. Not once did I every feel pressured about asking questions o I inquired about a truck and received documents following the request in a timely manner. Not once did I every feel pressured about asking questions or trying to talk me into to buying. I was allowed to make my own informed decision without influence based on the information. That was important to me! I might also add that I looked up the BBB rating and that was important me! You guys had an outstanding BBB rating! Great Job! I had inquired about a vehicle at another dealer and declined going to see that vehicle because of the BBB rating! Thank you Alex More

Kelly Apple Ford is a great place to buy a new auto, see Alex. They make things quick and easy. Everyone is Fridley. Great Prices ! And Apple Ford is a great place to buy a new auto, see Alex. They make things quick and easy. Everyone is Fridley. Great Prices ! And More

very engaging The dealer had a sticker we didn't like but after threating to walk away over 400 dollars, the sales manager made the call and we took the car home t The dealer had a sticker we didn't like but after threating to walk away over 400 dollars, the sales manager made the call and we took the car home that day. More

Looking after their customers Good service. Felt my business was appreciated. They went above and beyond to make sure my problem was fixed. Thoughr about taking my car to large Good service. Felt my business was appreciated. They went above and beyond to make sure my problem was fixed. Thoughr about taking my car to larger city to be serviced. They proved they could handle the problem well. More

Very professional helpful Very helpful and worked with me on trade in and sale price I also liked that they are local. This the second truck I have purchased from them Very helpful and worked with me on trade in and sale price I also liked that they are local. This the second truck I have purchased from them More

Poor service craftsmanship I had my truck in the shop to get the A/C blower repaired. They had to change out the motor I was told. I had a four speed blower before I took it int I had my truck in the shop to get the A/C blower repaired. They had to change out the motor I was told. I had a four speed blower before I took it into the shop. It came back as a three speed blower with a four speed switch. I would have expected them to replace same for same. At the very least check it for working condition before returning it to me. I was not told they only had a three speed motor when I picked it up. I noticed it when I switch the switch off and saw it stopped on first speed even there is a stop position. Really sad the technician has no pride in his work. Very disappointed!!! More

Great salesman Harvey is patient and compassionate with customers and he exemplified high priority with making one feel welcomed at the Ford company. I enjoyed our e Harvey is patient and compassionate with customers and he exemplified high priority with making one feel welcomed at the Ford company. I enjoyed our entire time with this salesperson. He is a people person and makes sure that we understand the entire process of purchasing a vehicle. More

Looking for a smaller SUV Harvey was very easy to work with, knowledgeable, and friendly. We're glad to have bought a vehicle from Appel Ford and would highly recommend them in Harvey was very easy to work with, knowledgeable, and friendly. We're glad to have bought a vehicle from Appel Ford and would highly recommend them in the Brenham area. More