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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
271 Reviews

271 Reviews of Antwerpen Volkswagen - Service Center

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July 09, 2024

Fast in and out for my 10k mile factory service. Service staff was very courteous. More

by GSNOPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
July 05, 2024

The service manager refused to take responsibility for a situation that occurred as a result of misinformation provided after an oil change. More

by mgmyles
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Marquez
July 04, 2024

Excellent customer service and great vehicle maintenance. Service agents are the best around. Price was very reasonable. More

by JAY_MALL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent
June 30, 2024

Easy to seek Appointment. Made aware of all the options. ALso got the shuttle service for to and fro till the repair was done. More

by NITINWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emeli Knight
June 29, 2024

Service department is wonderful; I appreciate working with them and they keep me informed and they describe the service process clearly More

by tboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Hong, Ron Marquez
June 29, 2024

The service department was efficient, very helpful and very courteous. Car was ready when promised More

by jdemske75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 27, 2024

Antwerpen took care of my Tiguan quickly and had the issue resolved in no time. More

by joribolol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
June 27, 2024

Awesome service , the service writer was very professional, work was done fast , the dealer is very clean More

by bluebora2k2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Pittman
June 26, 2024

Great dealer, Great dealer, great service , great service, great people, great people.’I was treated well. More

by Jack D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Pittman
June 22, 2024

The people were nice. The specials were really useful. Wendi was a pleasure to chat with, and the speed of service was good. Waiting area could use a refresh though. More

by sudler.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi
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