Antwerpen Volkswagen - Service Center

3 wait hours wait at the dealership for an oil change and tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on th tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on them..they no longer fulfill our expectations. More

Thanks for taking care of our first regular maintenance service visit. Looking forward to the next time. service visit. Looking forward to the next time. More

Wendi in services is amazing! I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. More

I have maintenance sign they don’t clear I did service but still sign there some o e call me I says issu but no any response very poor service but still sign there some o e call me I says issu but no any response very poor service More

Professional, knowledgeable about my concerns, and welcoming. This is the only place I will bring my car. welcoming. This is the only place I will bring my car. More

When I arrived, I was told that I would be updated on my service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the statu service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the status. Never happened. It is clear that multitasking or prompt responses are poor. More

Excellent Customer Service! ! Clean dealership and friendly staff. Jeff in the Sales department is also the greatest! ! Clean dealership and friendly staff. Jeff in the Sales department is also the greatest! More

Emily took very good care of my visit ensuring all needs were met. Kudos JP were met. Kudos JP More

Went in for advertised $90 oil change. Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be transparent. Also, no one communicated that service had been completed and car was ready while I waited and waited. Communication while service is in progress and when completed needs to be improved. Actual service by mechanics was fine, complimentary wash is a nice touch. More

Great and helpful people. Very helpful and go above and beyond to help and answer questions. Very helpful and go above and beyond to help and answer questions. More