Antwerpen Volkswagen - Service Center

Great and efficient service, friendly staff. Thorough inspection. Also they have a workstation if you need to wait for your car. Thorough inspection. Also they have a workstation if you need to wait for your car. More

It was a great experience. I got my service done, and received a call when my repair was completed. When I arrived my car was cleaned and waiting out front. I got my service done, and received a call when my repair was completed. When I arrived my car was cleaned and waiting out front. More

A lot of people are apprehensive when going to a dealer service department however I have found Anwer in service to be trustworthy and reliable with a special shout out to my service advisor. Wendy Pittman service department however I have found Anwer in service to be trustworthy and reliable with a special shout out to my service advisor. Wendy Pittman, who has always been honest and fair with me. More

The dealership and staff were fantastic. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. More

Dropped off my vehicle a day prior my appointment and they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously More

Came in to get a new battery, staff was rude, specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. More

Great! Awsome! Very nice, great customer service, attentive and good care for the customers needs. Awsome! Very nice, great customer service, attentive and good care for the customers needs. More

My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated wi absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care. More

Your service department representatives have difficulty multi-tasking. This is the second time that the same occurred. multi-tasking. This is the second time that the same occurred. More

3 wait hours wait at the dealership for an oil change and tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on th tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on them..they no longer fulfill our expectations. More