Antwerpen Volkswagen - Service Center

The only discrepency that I have is that the dashboard screen was not cleared after the oil change had been completed. I plan to revisit Volkswagen in order to clear/ reset the dashboard screen. Everyone screen was not cleared after the oil change had been completed. I plan to revisit Volkswagen in order to clear/ reset the dashboard screen. Everyone is very courteous. More

Mr Trevor was instrumental in getting me my new car! I love it it feels so great getting into it and going different places! He is a great salesman and point of contact if anything goes wrong or if I ne I love it it feels so great getting into it and going different places! He is a great salesman and point of contact if anything goes wrong or if I need questions answered. More

Wendy and the staff at Antwerpen VW always take great care of me. Thanks again! care of me. Thanks again! More

Absolutely hate the car. sales person was great service department awful Would never buy here again sales person was great service department awful Would never buy here again More

Great customer service and timely response from the team will always use this dealership in the future will always use this dealership in the future More

The manager went beyond and above for me and the service was great.and professional. was great.and professional. More

Poor communication, advisor just reading back of ticket, poor to no explanation., just read the back of ticket. I had to talk to tech for answers poor to no explanation., just read the back of ticket. I had to talk to tech for answers More

Wendi and the gentleman who drives the shuttle were great. Service was completed quickly thanks great. Service was completed quickly thanks More

Seems they always find something “extra” every time the vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work needed. More

Overall lack of communication. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. More