Antwerpen Volkswagen - Service Center

The dealership is a wonderful place ever a car from. The salesman and women are organized and easy to talk to. The salesman and women are organized and easy to talk to. More

They did what they say they would In a timely manner and fairly priced thanks and fairly priced thanks More

I have always had a very good experience with Antwerpen VW. People have always been nice, helpful, and have gone above and beyond when needed. VW. People have always been nice, helpful, and have gone above and beyond when needed. More

dealer is a scam. instead of doing recall required by law i got an estimate for over 6000, which a portion had to done before recall could be completed or started on instead of doing recall required by law i got an estimate for over 6000, which a portion had to done before recall could be completed or started on. More

Everyone was so kind and the service was great. I highly recommend this dealership. Thank you I highly recommend this dealership. Thank you More

This dealership is amazing, everybody is very helpful, caring and super had the best experience ever and I’m glad I chose to go to this dealership caring and super had the best experience ever and I’m glad I chose to go to this dealership More

Chris Porter and his colleagues in the service department are great.They go beyond and above to help are great.They go beyond and above to help More

Slow, lied about test drive, not working on car when they said. Hopefully this 3rd time the issue is fixed said. Hopefully this 3rd time the issue is fixed More

Where to start? I have been a customer of Antwerpen for many years, but lately I've noticed a severe decline in their service department/mechanics. Long story short, I have been a customer of Antwerpen for many years, but lately I've noticed a severe decline in their service department/mechanics. Long story short, they misdiagnosed the issue with my daughter's car and we spent a lot of money to get it fixed. After it was "fixed", the issue continued to persist. They told me to bring it back asap, which was 2 days later (because we have full time jobs). Dropped the car off before they opened & they didn't do anything with the car, not even drive to see/feel the issue, the entire day it sat. I had to pick up the car because it's my daughter's only means of transportation, I couldn't leave it for another 5-7 days or "until they got around to it". I found a place (in Pasadena) that specializes in VW's & they immediately diagnosed my car. The mechanic who took the car for a drive knew what the problem was within 5 minutes. The problem is too expensive for me to fix, so I will trade it in, but my main issue is that I spent almost $1000 at Antwerpen for nothing. To me, that is unacceptable. Did I mention I bought a brand new car from Antwerpen 2 months prior to this situation? Extremely disappointed this time around. More

Sent the car in to have air bag replaced oil changed and my driver side door wouldn't lock. Did the air bag and oil change. But didn't do door. Send it back to have it done....lied to and said it was done. my driver side door wouldn't lock. Did the air bag and oil change. But didn't do door. Send it back to have it done....lied to and said it was done. Call to find out why and try to have it resolved.....never called back..so unless you know someone who works there, find a different place More