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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.2
304 Reviews

304 Reviews of Antwerpen Volkswagen - Service Center

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December 23, 2023

Great communication and ready when promised. Helpful and personable advisor. Appreciate the shuttle service. Thanks More

by La2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
December 22, 2023

I really like the level of customer service I received. The showroom is clean and comfortable. More

by maria.morris31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The service was very quick and excellent. The staff was very friendly and courteous while I waited. More

by PHIL.Y.CHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
December 18, 2023

fast and efficient. Nice people to deal with service easy to get appt with when needed More

by jessiem2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known names
December 18, 2023

Customer service was great . I received a warm welcome when I came to meet the assistant manager . As well as the service dept manager. More

by CMAJORIE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Mike Assistant manager & Service Department Manager
December 16, 2023

Couldn’t get the work done but provided good customer service as a substitute. Thanks More

by Gregory.case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

I am always pleased with the service I receive here. They staff is really great. More

by MAICA.KNISELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
December 15, 2023

Wendi came directly to me when I pulled my car in. Wendi answered all my questions. She was polite and professional. She treated me like a valued customer. Cheerful. Maintenance was done and car was More

by BLYNN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi
December 15, 2023

They always treat me well here and they really know what they're doing! I won't go anywhere else. More

by briandavidgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Managers/ staff were very rude, disrespectful, and dishonest. Staff played with a remote control car while customers waited for their vehicles to be serviced, with no updates provided. And when approa More

by BRENDA.JOHNSON3826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilee ( Service), Derrick Johnson
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