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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
271 Reviews

271 Reviews of Antwerpen Volkswagen - Service Center

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December 06, 2023

Service Advisor Emelie Knight was prompt, efficient, well-informed and personable. Everything went as promised. More

by GGreeley Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight, service advisor. She was my only contact.
December 06, 2023

Fast and courteous staff! !! Appointments are easy to make online & I appreciate such great service! More

by MELANIE.INGRAM325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 06, 2023

I went there for a part replacement that honestly electrically/mechanically made no sense. Donna is great at handling most matters, but this required a little more info. She took me to lead mechcanic More

by icecold2touch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
please ask Donna the mechanic's name I talked with good guy
December 05, 2023

Went there recently to do brakes, price was reasonable and the job was done on time. No issues so far More

by BISMARKCASTELLANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Got my car right in for a recall. My car was nice and clean when I got it back. More

by KIMSID1963
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windy
December 01, 2023

Wonderful people at the front desk and technicians. Very welcoming atmosphere. Very helpful and very efficient. More

by dexterlou123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilie
November 30, 2023

I’ve been servicing my car here for 10 years and have always had good experiences. Ralph the service manager is a huge help. More

by 2021 VW GTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Moxley, Wendi Pittman
November 28, 2023

Wendi was very upfront about all information, and kept me very informed through my service repairs More

by rlord.reinecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Wendi
November 28, 2023

Scheduled oil change and tire rotation, dropped car off Saturday at 8am. Car was ready by 930am. Earlier than promised. More

by KLENNER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
November 28, 2023

It was easy to make an appointment and they had tv to watch while I waited two hours fur them to perform my 10k maintenance More

by RMILLER220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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