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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
271 Reviews

271 Reviews of Antwerpen Volkswagen - Service Center

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January 16, 2024

Friendly staff and clean atmosphere. There was issue with the price quote and I ended up paying much more than agreed upon. When asked for a total the employee never gave a straight answ More

by mike.pgamjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy (Service)
January 11, 2024

Service was awesome as always. Wendi continues to impress, she will keep you updated and only recommends what is required More

by nrdac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Johnson, David Correa, Antony Diaz
January 06, 2024

Very professional on time courteous and interest interesting Great stuff will be back. Thank you. Good night. More

by FIGUEROAJUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service not sure
January 04, 2024

I received very good service from David who I purchase a car from at Anterwpen. More

by ARHOGAN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Correa
December 31, 2023

We were disappointed that the service rep who worked with us was dishonest about the work to be done. There were several mistakes and judgement errors on the part of the dealership that really disappointed o More

by muteteke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep Charles, and General Manager Mike
December 30, 2023

This was my first time using Antwerpen VW and I had a good experience. Charles/Chuck worked as my advisor and was very pleasant and responsive. More

by s0745752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles/Chuck
December 29, 2023

Chuck was great! Very good at communication and my car is running great! I’ll be back in the future! More

by aewaltemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
December 23, 2023

Great communication and ready when promised. Helpful and personable advisor. Appreciate the shuttle service. Thanks More

by La2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
December 22, 2023

I really like the level of customer service I received. The showroom is clean and comfortable. More

by maria.morris31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The service was very quick and excellent. The staff was very friendly and courteous while I waited. More

by PHIL.Y.CHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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