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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.2
304 Reviews

304 Reviews of Antwerpen Volkswagen - Service Center

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July 18, 2024

Emily took very good care of my visit ensuring all needs were met. Kudos JP More

by skeetabone
Recommend Dealer
Yes
Employees Worked With
Emily
July 18, 2024

Went in for advertised $90 oil change. Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be More

by cphij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
July 11, 2024

Great and helpful people. Very helpful and go above and beyond to help and answer questions. More

by JJALLALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Mellon
July 09, 2024

Fast in and out for my 10k mile factory service. Service staff was very courteous. More

by GSNOPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
July 05, 2024

The service manager refused to take responsibility for a situation that occurred as a result of misinformation provided after an oil change. More

by mgmyles
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Marquez
July 04, 2024

Excellent customer service and great vehicle maintenance. Service agents are the best around. Price was very reasonable. More

by JAY_MALL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent
June 30, 2024

Easy to seek Appointment. Made aware of all the options. ALso got the shuttle service for to and fro till the repair was done. More

by NITINWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emeli Knight
June 29, 2024

Service department is wonderful; I appreciate working with them and they keep me informed and they describe the service process clearly More

by tboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Hong, Ron Marquez
June 29, 2024

The service department was efficient, very helpful and very courteous. Car was ready when promised More

by jdemske75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 27, 2024

Antwerpen took care of my Tiguan quickly and had the issue resolved in no time. More

by joribolol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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