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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
271 Reviews

271 Reviews of Antwerpen Volkswagen - Service Center

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June 13, 2024

Dropped off vehicle for service and recall, service advisor kept me informed and was offered ride to and from service appointment. Free car wash was nice. Received follow up phone call day after ensu More

by THERUCK2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Pittman
June 13, 2024

Outstanding service everytime I return to your dealership. Your staff treats my car like it was their mother’s car. Everytime!! More

by JOEJOHNSON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Hong, Ron Marquez
June 12, 2024

When i called to get a ride back to the dealership i was told someone would pick me up but after waiting hour and half mo one showed up. Had to call a friend for a ride. When i arrived at the dealership the More

by CJWITHERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 12, 2024

Very courteous and professional employees. Very pleased with service and detailed explanations regarding the issues associated with my car. More

by craigndenise1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 12, 2024

Like most dealerships now, instead of making money on sales, they MAY be generating revenue from repairs that don’t need to be done. More

by KEVWIN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 11, 2024

Wendi was awesome during the entire interaction while I was at the dealership. Thank you. More

by VMOSKUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi.
June 09, 2024

They take great care of my car, very good customer service. I really enjoyed having Wendi Pittman as my service advisor, She's a very sweet a kind person, very good at what she does has taken great ca More

by SCONWAYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Pittman, Advisor
June 07, 2024

Very accommodating and able to get me in very quickly. Appreciative of always taking care of the customers. More

by SUSANNETRUVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 01, 2024

Able to help me in emergency were very accommodating with excellent customer satisfaction in mind. More

by jonnibo8919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
June 01, 2024

I had the usual good experience at the service center and my car was ready before I knew it. More

by drakekatherine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
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