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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.2
305 Reviews

305 Reviews of Antwerpen Volkswagen - Service Center

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March 16, 2025

My experience was great! The staff were friendly, attentive and thorough with explaining everything and answering all of my questions. I enjoyed receiving an update on my veh More

by Brian W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The service manager Chris is just awesomely so is the whole team great service very professional More

by Sheilah Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

1\2\3\4\5\6\7\8\9\10\11\12\12\14\15 15 word minimum is xx. More

by mjcaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Took entirely too long. There was no communication about my vehicle until I initiated it. More

by GREERTIAMESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emelie Knight
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

My vehicle was serviced and ready when the technician said it would brand everyone I spoke with was friendly and professional. I will definitely bring my car back! More

by Q Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Chris my service guy was great to work with. Very nice guy and willing to help. More

by SURFBBLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Stainback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch in the sales dept was horrible. If I had him as my sales person I would never have bought from Antwerpen. We caught him in several lies and he is a bad addition to your management dept.
March 10, 2025

Emelie in the service department was so wonderful. She communicated what I needed and made sure it financially worked out for me. I am above appreciative for her customer service and professionalism. More

by shanon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

I knew it was going to be a challenge to get the repairs we needed covered under warranty, but Emilie Knight and her technicians were the perfect team for the job. I can’t say enough about Emilie and what g More

by BSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Great communication and fairly quick service. They are honest and provided video proof of the work. More

by DIMPLE.MAKADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Chris the Service Department was great to work with. Work was done on our Tiquan. More

by Rzichelli0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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