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Antwerpen Volkswagen
Pasadena, MD
813 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 813 reviews
October 08, 2024
Wendy and the staff at Antwerpen VW always take great care of me. Thanks again! care of me. Thanks again! More
by Steelerfan68
Verified Customer
October 05, 2024
Pleasant buying experience overall and Sam my salesperson was professional and attentive to calls and questions before and after purchase. Only negative was the length of time completing sale, due to the dea was professional and attentive to calls and questions before and after purchase. Only negative was the length of time completing sale, due to the dealership not having a finance person on the day I purchased. So the paperwork took way too long and was a little inconvenient. However, the fact that my Tiguan had a Certified VW warranty and on top of that, a Antwerpen 20 year engine warranty (on used cars under 50K miles) made me feel great about my VW purchase at this dealer as a whole. More
by bcpursel
Employees Worked With
October 04, 2024
Absolutely hate the car. sales person was great service department awful Would never buy here again sales person was great service department awful Would never buy here again More
by JOYMAZZA
Employees Worked With
Other Employees :
Rafael Onrubia, Oliver Hong, Ron Marquez
September 30, 2024
Poor communication, advisor just reading back of ticket, poor to no explanation., just read the back of ticket. I had to talk to tech for answers poor to no explanation., just read the back of ticket. I had to talk to tech for answers More
by BITTNERSW
Employees Worked With
Ron Marquez
September 29, 2024
Awesome! Spectacular! Stupendous! Amazing! Awesome! Exceptional! You can’t get any better!!! Absolutely freaking awesome! Spectacular! Stupendous! Amazing! Awesome! Exceptional! You can’t get any better!!! Absolutely freaking awesome! More
by iffy823
September 28, 2024
Seems they always find something “extra” every time the vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work needed. More
by mstone972
Employees Worked With
Ron Marquez
September 26, 2024
The team was very helpful and were very patient as they worked with me to get my process completed worked with me to get my process completed More
by leciarodney
Employees Worked With
Other Employees :
Marcus, Ron Marquez, Dominick Carter, Young Lee, Chad Maslanka, David Ecker
