Antwerpen Volkswagen

Great dealership, amazing salesmen! I traded out of my lease early and got into a brand new Gli. I couldn't be happier!! Very knowledgeable salesman and great finance department. Very I traded out of my lease early and got into a brand new Gli. I couldn't be happier!! Very knowledgeable salesman and great finance department. Very friendly and I was in and out in no time. Thanks again More

My experience with the newest salesman Jack M. My experience with the newest member of Antwerpen VW Jack M. He has a lot of knowledge on the vehicles and a positive attitude for sales. I think he i My experience with the newest member of Antwerpen VW Jack M. He has a lot of knowledge on the vehicles and a positive attitude for sales. I think he is and asset to the company and he will go very far. Thank you Jack M. You are awesome!! More

Superior Service Scott has been my Families trusted sales consultant going on 7 years now. He's always upfront and works on getting us not only the best deal possible, Scott has been my Families trusted sales consultant going on 7 years now. He's always upfront and works on getting us not only the best deal possible, but letting us know what makes the most sense for our situation. If you're ever in need of a new car, go to Scott! More

New car purchase Their internet special pricing is a complete bait and switch. I wasted 2 hours test driving 2 cars and then given offer sheets that were $5000 above Their internet special pricing is a complete bait and switch. I wasted 2 hours test driving 2 cars and then given offer sheets that were $5000 above what the 2017 Passat and Tiguan were offered on their website. Don't waste your time with these clowns! More

Worst experience ever This dealership dose not honor their advertised price on a used car. So I took my business to the dealer in Laurel and purchased not only a used car This dealership dose not honor their advertised price on a used car. So I took my business to the dealer in Laurel and purchased not only a used car but also a new Atlas. More

They purposely over charged me on an oil change DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE, I already knew there sales department were a rip off but now seeing the entire business cheats customer I DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE, I already knew there sales department were a rip off but now seeing the entire business cheats customer I went in for an oil change after receiving a $40 coupon off in the mail oil change is $69.99 stated on there paperwork my bill came to $60 dollars when I should of only paid around $30 when I ask why they service lady why my bill is so high she said my car takes 7 quarts of oil and the coupon price is for 5 quarts THIS IS A LIE vw passat se only takes 5 quarts the suvs don't even take 7 quarts , this ishould why people hate car dealership. More

False advertising scammers They Advertise low prices on used cars, which includes a "disclaimer" and if you read the small print, it says "all prices exclude taxes, tags, plus d They Advertise low prices on used cars, which includes a "disclaimer" and if you read the small print, it says "all prices exclude taxes, tags, plus dealer documentation processing fee of $300" Ok, fine, whatever, most of that is expected, and at least they tell you about the $300 fee. What they DON"T tell you is that, after you go there and spend an hour evaluating/test driving the car, the actual Price of the car will now suddenly have these extras: $995 Reconditioning fee (to clean the car and make it look all nice for sale) $168 MSI (Maryland State Insepection plus an oil change) So the Advertised price is basically meaningless, since these additional fees are arbitrary costs that normally would be part of the dealer's cost of doing business, not paid (directly) by the customer. This is blatant case of False Advertising, and worst of all, this is not an isolated case but is their standard business model for selling Used Cars. More

Started out great The salesman we had was great. No pressure at all. The sales manager on the other hand was not professional. Not only did they make a mistake and mad The salesman we had was great. No pressure at all. The sales manager on the other hand was not professional. Not only did they make a mistake and made what was a reasonable offer but he redacted and decided to make rude comments since we were not happy with the additional $4000 that was tacked on to the original offer. More

DONT GO HERE. Please save your money. I looked at a car on "sale" the online price claimed to say it was discounted by 3000 dollars. Once the contract was being wri Please save your money. I looked at a car on "sale" the online price claimed to say it was discounted by 3000 dollars. Once the contract was being written up they added back the 3000 dollars claiming some repairs were for the Maryland state inspection. So we went to the service desk and asked what exactly had been repaired on the car. (It's kinda important to know the history on the car, right?) Well. The service lady said a normal oil change had been done and they changed the windshield wipers. How does that equal to 3000? Who knows. More

Repaired my tire! Jackie Kennedy was a huge help! With no appointment she was able to quickly get my Ford in and get my tire repaired super quick. They even washed it Jackie Kennedy was a huge help! With no appointment she was able to quickly get my Ford in and get my tire repaired super quick. They even washed it for me free of charge! Great shop and great service!!! More