Antwerpen Volkswagen
Pasadena, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My experience was with Nick Barnes as my sales rep but really the whole team was exceptional. There wasn't a lot of time going back and forth nor was there any "haggling" happening either. Nick called and really the whole team was exceptional. There wasn't a lot of time going back and forth nor was there any "haggling" happening either. Nick called and texted to confirm my visit to the location and I was greeted by everyone there. The location is very tidy and sanitizer was readily available which shows their attention to detail with the ongoing pandemic. This was the shortest process I've endured when buying a new vehicle. We did the preliminary paperwork and then we were out the door to go on a test drive. When we returned I was surprised to see that the financial team had already did the legwork to finding a loan partner that I was comfortable with and the next thing I know I was meeting with their finance team to sign the documents. Nick was very pleasant and engaging during the sale and I left feeling less like I was "sold" a car and more like I met up with a friend to do a deal. I will always advise anyone I know that's in the market for a vehicle purchase to go see my friends at Antwerpen Volkswagen if they want quality service to match a quality vehicle. Let's just say when I'm in the market again there's no doubt about who I'm going to, and that's Antwerpen! More
Great experience fromthe moment I walked in! Nick Barnes Great experience from the moment I walked in! Nick Barnes made the buying process quick and easy. Great experience from the moment I walked in! Nick Barnes made the buying process quick and easy. More
Rude and very unprofessional. They take bait and switch to a whole new level. After confirming an Internet price over the phone I went to the dealership where they said they discovered a few hours ago that to a whole new level. After confirming an Internet price over the phone I went to the dealership where they said they discovered a few hours ago that they realized a mistake in their system from the end of 2020. So either they’re lying or you can’t even maintain a basic system for almost an entire year. Both signs of a terrible dealership. They get one star because zero isn’t an option. More
I recently purchased a vehicle with Sam and it was a great experience! While it was indeed a business transaction, the whole process felt super conversational and quite comfortable. He was knowledgeable great experience! While it was indeed a business transaction, the whole process felt super conversational and quite comfortable. He was knowledgeable about the vehicles, was happy to answer questions I had, and honestly seems like a good guy. I highly recommend! More
Our salesman was Garret Jackson. Nicest professional ever! From the moment we met him he was professional trustworthy and instilled confidence! He worked for us from beginning to end to get us just what ever! From the moment we met him he was professional trustworthy and instilled confidence! He worked for us from beginning to end to get us just what we needed and most of our wants at the best price! Definitely will recommend anytime! More
Excellent buying experience all the way around. Miles Chambers was our salesman and truly listened to our financing concerns and with the help of his team was able to give us what we wanted. I would hig Chambers was our salesman and truly listened to our financing concerns and with the help of his team was able to give us what we wanted. I would highly recommend this dealer to everyone!! More
I had an incredibly pleasant experience at Antwerpen. I purchased a used Jetta back in July. Max was a pleasure to work with. He was upfront about costs, warrantees, and did not pressure me into a sale. So purchased a used Jetta back in July. Max was a pleasure to work with. He was upfront about costs, warrantees, and did not pressure me into a sale. So far I have been extremely happy with my car, with Max, and Antwerpan in general. I would highly recommend checking them out. More