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Antwerpen Volkswagen
Pasadena, MD
813 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 813 reviews
December 02, 2024
Terrible service. They took around 3-4 for a simple oil change. I could have taken it somewhere else and been done within an hour. Second thing, they “misplaced” my ke They took around 3-4 for a simple oil change. I could have taken it somewhere else and been done within an hour. Second thing, they “misplaced” my key. The guy told me that they had the key in another car that had been taken to get test driven. Never coming to this dealership ever again. Worst experience ever. More
by Josue Delcid
Verified CustomerEmployees Worked With
Other Employees :
Ron Marquez, Wendy Pittman
November 27, 2024
Marcus definitely went out of his way to send me home in a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing. I've always taken my VW's to Antwerpen for servic a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing. I've always taken my VW's to Antwerpen for service & Wendy is always a pleasure to work with, too! More
by gretchenb
November 27, 2024
Marcus definitely went out of his way to send me home in a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing. a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing. More
by gretchenb
November 24, 2024
They made our buying experience fantastic. Mike, Trevor and Chris were outstanding. Couldn’t be happier with our purchase. Mike, Trevor and Chris were outstanding. Couldn’t be happier with our purchase. More
by cori2b
November 22, 2024
Sam was a great help with everything from the selection of the car to financial portions! He was accommodating every step of the way and I am so happy with my car. of the car to financial portions! He was accommodating every step of the way and I am so happy with my car. More
by KrystalSLo
Employees Worked With
November 22, 2024
These guys got me exactly what I wanted. I'm a long time VW owner and I love this store. I've bought four cars now from them, and I don't think I'll ever shop anywhere else. I'm a long time VW owner and I love this store. I've bought four cars now from them, and I don't think I'll ever shop anywhere else. More
by jpbruns318
Employees Worked With
Other Employees :
Chris, Dominick Carter
November 21, 2024
My service rep was fabulous. So knowledgeable and took the time to teach me the key fob trick of holding it on steering column. Ordered my touch up paint and made sure that i So knowledgeable and took the time to teach me the key fob trick of holding it on steering column. Ordered my touch up paint and made sure that i had no questions. She is a gem! More
by ROBINDGIBBONS
Employees Worked With
November 19, 2024
Great great great great friendly and wonderful service great people amazing team and wonderful community great people amazing team and wonderful community More
by lopezmirian
November 19, 2024
Excellent attention to detail and smooth process. The entire car buying experience was well run. The entire car buying experience was well run. More
by beaversdvm
Employees Worked With
November 17, 2024
Mike and his team are top notch! ! They made my car buying experience seamless. If you need to get a vehicle go see the guys at Antwerpen VW in Pasadena MD !! ! They made my car buying experience seamless. If you need to get a vehicle go see the guys at Antwerpen VW in Pasadena MD !! More
by spicerbrook
