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Antwerpen Volkswagen

Pasadena, MD

4.5
807 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 807 reviews

October 13, 2023

Had to return because the fluids were not top off properly. Then had to sit for 2 hours for a pressure test. More

by T Derricott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
October 13, 2023

They don’t back up their product warranty 😡 19550 miles on a 2023 Tiguan, a check engine light and service says the problem isn’t under warranty 😡 let’s just say I will not recommend a VW to anyone 😡 More

by FREDDOWNEY876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service-0, Katherine Savin, Derrick Johnson, jalen cobb
October 11, 2023

New to the area, the Pasadena Service Dept treated me well from start to finish, and kept me informed throughout. Future work was discussed and fully explained to me. I appreciate the honesty, integrity, More

by MADDAWGMURPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White and Wendy Pittman
October 10, 2023

Buying a new car was quick and straightforward. It was a good experience. I may come back for the next car. More

by andosb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
October 08, 2023

Sam Serio was amazing! He helped set up phone apps and explained everything about the car in detail. More

by Dawncote02
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sam Serio
October 07, 2023

Charged over the amount that was stated when I made the appointment online. When I asked what the price difference was, I wasn't given a straight answer, and I was met with a little bit of hostility for q More

by bback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 07, 2023

The staff is very professional and friendly. I would recommend their services to other Volkswagen owners. More

by trudyhaw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney White
October 06, 2023

Long time customer. Service center is top notch and honest. Sales and finance best I have encountered. More

by ptownchief48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio, Chris Porter, Wendi from service
October 04, 2023

I LOVE MY 2023 TAOS! ! DERRICK WAS THE BEST SALESMAN, THANK YOU TO ANTWERPEN FOR EVERYTHING!! More

by JAZMIN.OWENS91
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
I don’t remember the finance guy but he was great as well!, Derrick Johnson
October 03, 2023

The service was superb, especially the front office lady (Brittany). In addition, I got my car washed! Kudos for a jod well done and see you in 10,000 miles! More

by dkalanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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