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Antwerpen Volkswagen

Pasadena, MD

4.5
813 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 813 reviews

December 15, 2023

They always treat me well here and they really know what they're doing! I won't go anywhere else. More

by briandavidgregory
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Managers/ staff were very rude, disrespectful, and dishonest. Staff played with a remote control car while customers waited for their vehicles to be serviced, with no updates provided. And when approa More

by BRENDA.JOHNSON3826
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Emilee ( Service), Derrick Johnson
December 11, 2023

The dealership had the vehicle I was coming to see ready for me. Some minor things were missed but the salesman Sam Serio was outstanding. Other salesman at the dealership congratulated customers on there n More

by leslie_ireland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was pretty good. I do not recall his name.
December 10, 2023

We went to look at a vehicle and ended up buying. Sam was our salesman and he was amazing. We initially almost drove off the lot and he came up to save the day. He’s a real asset to the dealership an More

by plhayden24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

This place is awesome, I love the services and the friendly people they have there. I will not take my car any other place to be serviced. More

by tyrelljp1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maintenance department
December 09, 2023

Wendi does an amazing and professional job when assisting customers with service options and questions. More

by brand.michael.s
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Wendi - Service
December 08, 2023

let me tell you purchasing a car is so nerve wrecking! but I cannot thank my sales rep Sam Serio ENOUGH for the work he put in to helping me and my fiancé get a new 2023 Tiguan SE FWD! he was very underst More

by SUMMER.LOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike General Manager
December 06, 2023

The Service people were efficient and polite. There was one little glitch that was corrected right away. Much better than past experiences-but it’s a whole new team. More

by BRENZLUV
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service, both persons.
December 06, 2023

Service Advisor Emelie Knight was prompt, efficient, well-informed and personable. Everything went as promised. More

by GGreeley Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight, service advisor. She was my only contact.
December 06, 2023

Fast and courteous staff! !! Appointments are easy to make online & I appreciate such great service! More

by MELANIE.INGRAM325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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