Antwerpen Volkswagen

Felt honest upfront and not pushy. Sam was great, and actually listened to us, which made all the difference. Sam was great, and actually listened to us, which made all the difference. More

All around incredible experience. Sam Serio and team were very knowledgeable, patient and made the process quick and easy to purchase my new car. Sam Serio and team were very knowledgeable, patient and made the process quick and easy to purchase my new car. More

Chris is unprofessional and dishonest. He couldn't answer questions about the car I asked, he brushed my questions off. He also did not try to find out answers. Told me what I needed and w He couldn't answer questions about the car I asked, he brushed my questions off. He also did not try to find out answers. Told me what I needed and what I did not. Those should not be determined by him. He did not disclose all the cost that was associated with my purchase. Overall, terrible experience with Chris. More

Very nice deal and people thank you for your service and keep doing good things help keep doing good things help More

Transparent pricing. Zero negotiation. Sam actively kept us updated on the status through the process. Zero negotiation. Sam actively kept us updated on the status through the process. More

Sales team made the car buying experience hassel free. In and out in a timely manner. In and out in a timely manner. More

Llya and Nicholas Kratsas are very nice helpful and good with there jobs. They will work with you no matter what situation your in. They sold us a very nice 2025 Volkswagen Atlas. with there jobs. They will work with you no matter what situation your in. They sold us a very nice 2025 Volkswagen Atlas. More

The dealership was clean and people were friendly. Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was conscious of our family needs and wants. More

I made my expectations clear when I walked in, but instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on absolutely nothing. I should’ve left. The salesperson happened to share the same name as my ex — so yes, I was terrified the whole time. He treated me with a mix of kindness and control. Control meaning: he would not let me test drive any car except the one he wanted me to buy. I am serious, this is the first time I have ever had this happen, I mean you go to test drive and you are only allowed to test drive one? I kept asking to test drive others and was ignored. Again, I should have left. I’ll chalk this up as an experience I never want to repeat. I felt pressured into buying a car I didn’t even want, but who cares, they got the sale, right? This was the first time I’ve ever felt forced to a specific car. With every car I bought before, the salesperson understood it was a big decision and purchase, never rushed or pressured me. So what happened here? I see all the great reviews, even for the same salesperson. Yet when I told him directly that I felt pushed into the sale, he hung his head and refused to look at me. His actions made it clear he didn’t care if I found the right car. It felt almost like he sensed vulnerability and used it against me. I really hate that some people do this. And I feel bad to write my honest experience. Sad and I can't even remember anyone else's name except the one, which says a lot of how I felt. I recommend you take a friend with you, who will step in and say, let's come back. The cars are definitely great prices, possible the best deal around on most. More

I thought they were good but I stopped in to get my vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I was also told to stop in today for my 2nd key but there was one. More