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Antwerpen Volkswagen

Pasadena, MD

Overview
Employees
Reviews
Vehicles
4.5
813 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 813 reviews

July 05, 2024

The service manager refused to take responsibility for a situation that occurred as a result of misinformation provided after an oil change. More

by mgmyles
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Marquez
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July 04, 2024

Excellent customer service and great vehicle maintenance. Service agents are the best around. Price was very reasonable. More

by JAY_MALL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent
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July 03, 2024

I very was satisfied on how everything was finalized from start to finish thank you More

by Renee48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2024

Julian and Rafael made the buying process so easy. Julian was so kind and professional and not at all pushy. Rafael handled the closing details. He also was not pushy about up-sales and quickly and pr More

by franniec1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Onrubia, Julian Connor
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June 30, 2024

Easy to seek Appointment. Made aware of all the options. ALso got the shuttle service for to and fro till the repair was done. More

by NITINWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emeli Knight
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June 30, 2024

Great customer service and very knowledgeable about the whole car purchasing process. The aim to please customers are apparent, which I will refer family and friends at Antwerpen Volkswagen. More

by CHARMAINE.THOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2024

Service department is wonderful; I appreciate working with them and they keep me informed and they describe the service process clearly More

by tboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Hong, Ron Marquez
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June 29, 2024

The service department was efficient, very helpful and very courteous. Car was ready when promised More

by jdemske75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
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June 27, 2024

Antwerpen took care of my Tiguan quickly and had the issue resolved in no time. More

by joribolol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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June 27, 2024

Awesome service , the service writer was very professional, work was done fast , the dealer is very clean More

by bluebora2k2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Pittman
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