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Antwerpen Volkswagen
Pasadena, MD
813 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 813 reviews
Verified Customer
July 20, 2024
Everyone was awesome to work with . Oliver Hong the General Manager called me immediately, listened to my needs and got back to me right away with available cars and great pricing Sam S Oliver Hong the General Manager called me immediately, listened to my needs and got back to me right away with available cars and great pricing Sam Serio my Salepersin was thorough and easy to work with it was a great experience all around More
by yasmindolan8
July 18, 2024
Went in for advertised $90 oil change. Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be transparent. Also, no one communicated that service had been completed and car was ready while I waited and waited. Communication while service is in progress and when completed needs to be improved. Actual service by mechanics was fine, complimentary wash is a nice touch. More
by cphij
Employees Worked With
Name not listed
July 16, 2024
Everyone was very pleasant and worked together to achieve the goal. I can not thank them enough for going the extra mile to make this a successful purchase. the goal. I can not thank them enough for going the extra mile to make this a successful purchase. More
by HAROLDTIMITY5
Employees Worked With
Other Employees :
Maddie Mellon, Julian Connor, Dominick Carter, Jonathan Schultz, Lilly Moore
July 16, 2024
Excellent buying experience. My sales guy Trevor went above and beyond even after hours to help me out and was the kindest salesperson i've dealt with in a very long time. And My sales guy Trevor went above and beyond even after hours to help me out and was the kindest salesperson i've dealt with in a very long time. And a very pleasant surprise was Antwerpen VW's F&I guy. No pressure, competent and absolutely pleasant. Most F&I departments leave you wanting to take a shower when you leave- Antwerpen VW's F&I guy is a pleasure to deal with. Other dealers need to More
by ERIK36
Employees Worked With
