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Antwerpen Volkswagen
Pasadena, MD
783 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 783 reviews
December 20, 2024
Sam was a very informative and patient sales person for me. everyone from start to finish was very amazing i would highly recommend the dealership to anyone! me. everyone from start to finish was very amazing i would highly recommend the dealership to anyone! More
by keajaa
Verified CustomerEmployees Worked With
December 20, 2024
Was having the worst time with grumpy af Grand Pappy Volkswagen of America so I went to see Ian and Adam at Antwerpen VW in Pasadena MD. Not only did they do the right thing but they really stood behind Volkswagen of America so I went to see Ian and Adam at Antwerpen VW in Pasadena MD. Not only did they do the right thing but they really stood behind their customer. Full disclosure, I have purchased zero cars from them so they were literally just doing the right thing. They have my business moving forward and since I have a VW that will inevitably have to go somewhere for service, I will happily take it and my money to Antwerpen VW. Clear concise communication along with setting my expectations correctly goes a long way with me. Doing the right thing because it's the right thing to do is almost unheard of in this day and age especially in this industry. Thanks again Ian and Adam. Cheers. More
by JustSayNo2AnnapolisVolvo
Employees Worked With
Other Employees :
And whoever's turning the wrenches
December 17, 2024
I greatly appreciated how straightforward and honest Marcus and Chris were. I felt supported through the process. Also, these people are the best werewolve and vampire hunters I've ever seen. Marcus and Chris were. I felt supported through the process. Also, these people are the best werewolve and vampire hunters I've ever seen. More
by MEADOW
December 15, 2024
I came in with a recall asked for help and the service department took really good care of me. department took really good care of me. More
by dvaughn419
December 15, 2024
Dealer recommended I make an appointment, I did and arrived at 8:30. Service tech estimated an hour and a half. At 10:30 I was advised they had not even taken it in yet and it would be another hour o arrived at 8:30. Service tech estimated an hour and a half. At 10:30 I was advised they had not even taken it in yet and it would be another hour or so. WHY HAVE AN APPOINTMENT??? More
by BULLCHARLIE9
December 10, 2024
Excellent service and staff! Made the entire process a breeze and went above and beyond to ensure everything was handled. Top notch customer care! Made the entire process a breeze and went above and beyond to ensure everything was handled. Top notch customer care! More
by beaversdvm
December 09, 2024
Trevor was very helpful and very personable. My Granddaughter was purchasing her 1st car and Trevor took his time and explained every step of the process and thoroughly went over the vehicle in My Granddaughter was purchasing her 1st car and Trevor took his time and explained every step of the process and thoroughly went over the vehicle inside and out so she was informed how to work everything on the vehicle. More
by gails.
December 05, 2024
They delivered my new ID Buzz right on time just like they said they would and provided better financing than my bank on the note too! Thanks! they said they would and provided better financing than my bank on the note too! Thanks! More
by McCanon
December 03, 2024
The dealership had lots of inventory to chose from, was quick to get help from someone to test drive multiple cars. Helpful with information about the car. quick to get help from someone to test drive multiple cars. Helpful with information about the car. More
by taylorwlt98
December 02, 2024
Terrible service. They took around 3-4 for a simple oil change. I could have taken it somewhere else and been done within an hour. Second thing, they “misplaced” my ke They took around 3-4 for a simple oil change. I could have taken it somewhere else and been done within an hour. Second thing, they “misplaced” my key. The guy told me that they had the key in another car that had been taken to get test driven. Never coming to this dealership ever again. Worst experience ever. More
by Josue Delcid
Employees Worked With
Other Employees :
Ron Marquez, Wendy Pittman
