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Antwerpen Toyota

Clarksville, MD

3.7
556 Reviews

12420 Auto Drive

Clarksville, MD

21029

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Showing 556 reviews

February 11, 2020

My experience with the service team at this location was absolutely horrific. Jay Tauber is one of the service managers and he does not know how to treat customers. I was yelled at and completely disrespect More

by Dr T
Recommend Dealer
No
Employees Worked With
Jay Tauber
Feb 12, 2020 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into the events you’ve detailed. Please contact us as soon as possible if you would like to discuss this further. Sincerely, The Antwerpen Toyota Team

December 18, 2019

Just bought a new RAV4 with Antwerpen Toyota and Enjoyed It! Looking for a hassle-fee car buying experience? Just ask for JC Villeda!! Mr Villeda is extremely knowledgeable, highly professional, and very tra More

by lleak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hall, JC Villeda
Dec 18, 2019 -

Antwerpen Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Antwerpen Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The Antwerpen Toyota Team

November 21, 2019

Great people, great service Mr. Castor was recommended to me by a friend. Great recommendation. He was very friendly, no pushing of suggestions of what else had to be done. he l More

by Shawny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Castor
Nov 22, 2019 -

Antwerpen Toyota responded

We really appreciate your feedback, Shawny. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Thanks for choosing Antwerpen Toyota! Best, The Antwerpen Toyota Team

October 30, 2019

Awsome Experience I love my New Car!!!! I had an awesome time and experience working with Zander Baker at Antwerpen Toyota. Great dealership, I highly recommend anyone More

by Mrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zander Baker
Oct 31, 2019 -

Antwerpen Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, The Antwerpen Toyota Team

October 29, 2019

Pierre in used cars was extremely professional in helping my close friend make her purchase. Great service! I'll be sending more friends and family to Antwerpen. More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Pierre Castor
Oct 29, 2019 -

Antwerpen Toyota responded

We cannot thank you enough for your wonderful review of Antwerpen Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Antwerpen Toyota Team

October 29, 2019

I worked with Andy and highly recommend him. It took me weeks to decide what to buy and Andy was very reasonable and worked to get me what I wanted. He was pleasant and nice to talk with and I never felt p More

by Erin H
Recommend Dealer
Yes
Employees Worked With
Andy Kohn
Oct 30, 2019 -

Antwerpen Toyota responded

Thank you so much for taking time out of your day to share your experience at Antwerpen Toyota with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Antwerpen Toyota Team

October 26, 2019

We were very happy to buy rav4 n thx to jc villeda Good explaining all the the features of the new RAV4 we were very happy to have a very profesional.JC VILLEDA he got a great experience he took he's t More

by Rafael Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Villeda, Josh Felsen, Angel Cooper
Oct 28, 2019 -

Antwerpen Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Antwerpen Toyota. Congratulations on the new RAV4! If you have any further needs, do not hesitate to stop by for a visit. Best, The Antwerpen Toyota Team

October 09, 2019

There's still several unresolved mechanical/ warranty issues with the used '17 Tacoma I bought in 3-18, starting with several items that were missed during the dealership's "Certified Vehicle Inspection" More

by Frustrated
Recommend Dealer
No
Employees Worked With
Bonnie Houck, Charles Howser, Don Burke, Eric Crawford
Oct 09, 2019 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 09, 2019

Horrible! Liars! Scam artists! I went in and met with Andy. Andy told me Antwerpen beats any quoted price. I went for a ride. Told him the price. Called him an hour later and he said he didnt believe More

by Gregory
Recommend Dealer
No
Employees Worked With
Andy
Oct 09, 2019 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 13, 2019

Unauthorized access to my credit report While the sales rep was easy to work with, the contract settlement was anything but. My private credit rating was accessed, without my knowledge or More

by Birdie3
Recommend Dealer
No
Employees Worked With
Ed Gordon, Josh Felsen, Zander Baker
Sep 14, 2019 -

Antwerpen Toyota responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Best, Josh Felsen, Sales Manager

Sep 16, 2019 -

Birdie3 responded

We met and you refused to make any kind of meaningful consideration. So what is the point if another meeting?

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