Antwerpen Toyota

Friendly staff, employees, and dealership. Great financing options. Many choices of vehicles to choose from. Great location of the dealership with service department available on site. Would purc financing options. Many choices of vehicles to choose from. Great location of the dealership with service department available on site. Would purchase another vehicle from the same dealership and sales person. More

I have not had service at the Dealership yet. I only I have not had service at the Dealership yet. I only purchased the Sienna a month ago. The salesman was great. The sales process worked out O.K. I have not had service at the Dealership yet. I only purchased the Sienna a month ago. The salesman was great. The sales process worked out O.K. When I got what I asked for my trade-in , the Sales Manager ( I'm assuming thats what he was ) said it really hurt him to give me that much for my trade-in. I really didn't have to hear that. He could have kept that to him self! Other wise I kind of enjoyed the transaction. More

I went to Antwerpen Toyota with pretty awful credit and a phobia about the car buying process. I'm a single woman and as many times as I have purchased cars, it just doesn't seem to get any easier. Peter Har phobia about the car buying process. I'm a single woman and as many times as I have purchased cars, it just doesn't seem to get any easier. Peter Harrison was a delightful salesman, respectful and accommodating. The first finance manager I worked with was pretty unpleasant, but as soon as I mentioned that to Peter he and the store manager went out of their way to put me with someone who was much more pleasant to work with. I think I could have gotten a better price, but I did not haggle as that is part of my discomfort with the process, so anything I paid in excess of what others might have paid is my fault. All in all it was a good experience, I got the car I wanted from a team of people who were pleasant and accommodating. More

The staff was very friendly. Duayne answered all of my questions and was very attentive with follow up. They all worked quickly to get the paperwork done fast so that I could get out of there. Price for questions and was very attentive with follow up. They all worked quickly to get the paperwork done fast so that I could get out of there. Price for my trade in seemed fair and was comparable to other prices I had received. More

Several years ago we had a very bad experience with the Antwerpen dealerships when trying to purchase a car for our daughter. We ended up purchasing another brand from another dealership. When it was time Antwerpen dealerships when trying to purchase a car for our daughter. We ended up purchasing another brand from another dealership. When it was time for us to purchase another car, we decided on a Toyota Camry. My husband went on-line to research about the vehicle and the prices. When he received a call from Paul at the Clarksville Antwerpen dealership, we was automatically on-guard. Paul was very helpful and non-agressive. Gary explained our previous experience with his dealership and informed him that we were very hesitant to come in the show room. After much discussion, we decided to meet with Paul. It was a very pleasant conversation. Paul was very helpful, informative and not "pushy" at all. We purchased our vehicle that very day. We also purchased the DingMD program for the vehicle. The program impressed me so much that I returned later that week to purchase the program for my 2006 Lincoln LS. We were not very happy when we received the paperwork in the mail days later. We were told at the dealership that it was a lifetime policy - the document stated 6 years. We were informed it would cover all dings to the body and windshield - we were NOT told that it would NOT cover any previous dings. (I have a few dings - that's why I purchased the policy!) I called the service number on the paperwork and was informed that a representative at the dealership was supposed to walk around my vehicle with me prior to purchasing the policy, pointing out any issues that may not be covered in the policy - this DID NOT happen! I got a return call later from that representative to let me know that the policy we purchased is, in fact, a life-time policy. What am I now to do with a DingMD policy that won't repair the current dings on my Lincoln LS? More

I had a great expierence at Toyota. The staff was prompt and friendly. JC was great I meet him working at the Bank. Of course when I was looking into a new vehicle I knew I should talk to him first. The tra and friendly. JC was great I meet him working at the Bank. Of course when I was looking into a new vehicle I knew I should talk to him first. The transaction was very smooth. The only thing I would complain about is the finanace department was very rushy, rushy. I know I may be young but I know alot when it comes to financing, prices, etc. I wish he would of taken the time and answered my questions in a more posititive prompt response rather than making me feel rushed. JC Was great I have referred and will continue to use him! More

I was very impressed with how accomodating Antwerpen was. THey worked with my less then perfect credit to get my family a car quickly after my family car was totaled in an accident. When I went to the dealer THey worked with my less then perfect credit to get my family a car quickly after my family car was totaled in an accident. When I went to the dealer I was debating between the Highlander and the RAV4. They let me test drive both and even offered to let me take one home since my husband was not with me on my test drive day. They never pushed me toward one vehicle over the other and were very accomodating. More

My husband and I had the most amazing car-buying experience at Antwerpen Toyota. We have purchased Toyotas in the past and are very happy with the quality of cars produced by them. Upon arrival at experience at Antwerpen Toyota. We have purchased Toyotas in the past and are very happy with the quality of cars produced by them. Upon arrival at Antwerpen, we were graciously met by Mr. Duane Keyser and he did his utmost to make us feel comfortable. From the start to the finish, the entire buying experience is the best that we have ever had and it is all thanks to Mr. Keyser. He explained everything to us and answered all of our questions. There were no hidden agendas and he was very upfront about the entire process. We drove away in a beautiful Corolla LE. We had bought cars from other Toyota Dealers and none of them can compare to our experience with Antwerpen. Duane Keyser is a definite asset to this dealership and he should be commended on his people-skills and decency with his customers. We have recommended him to our friends and when in the market for our next car, we hope that he will be available to help us out again. Thank you Antwerpen and most especially, thank you Duane! Kathy and Bob Crosson More

I like to personally thank David at Antwerpen Toyota for helping me purchase my first new car and I am very happy with the vehicle. I am looking forward to doing more business with Antwerpen Toyota in the helping me purchase my first new car and I am very happy with the vehicle. I am looking forward to doing more business with Antwerpen Toyota in the future. Please keep me informed on any other special offers you may have that might interest me. I do have alot of clients I can refer to Antwerpen. April Dent Customer More

I came in and test drove a car. After some talking, we worked up a deal that I agreed with and accepted. Halfway through the paperwork, the sales associate came back in and told me that they could no long worked up a deal that I agreed with and accepted. Halfway through the paperwork, the sales associate came back in and told me that they could no longer offer me the sale that they had offered me. VERY bad customer service, I can't believe they would do something like that!!! If I could give them a "0 Stars" I would. More