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Antwerpen Toyota
Clarksville, MD
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My experience with this dealership was the best I have ever had. My sales person, Sarah, was very friendly and understanding, and in turn, this made her service amazing. Not only did she help me find a c ever had. My sales person, Sarah, was very friendly and understanding, and in turn, this made her service amazing. Not only did she help me find a car that would best fit my needs, but she helped me get a great price, as well. I would unquestionably recommend not only this dealership to friends and family, but Sarah, too. More
I was approached very friendly upon arrival...questions I had were aswered and felt like I was not being lied to or mislead at all.I also felt that there wasn't a lot of time wasted everything was short and had were aswered and felt like I was not being lied to or mislead at all.I also felt that there wasn't a lot of time wasted everything was short and right to the point...I actualy felt process couldn't have ben any easier thank you More
This dealership has NO problem LYING; STEALING; CHEATING; SCAMING to make a sale. There management not only facilitates these practices but encourages them! They will charge you higher APR then customer dese SCAMING to make a sale. There management not only facilitates these practices but encourages them! They will charge you higher APR then customer deserves. They will make assurances or verbal contracts for a sale to later bail out or deny ever making the deal. There customer service makes no efforts to satisfy there customers & management has no problems defending employees that make unlawful agreement to get the bottom line!! I WILL NEVER EVER GO TO THIS DEALERSHIP AGAIN IT WAS THE WORST ABSOLUTE WORST EXPERIENCE I HAVE HAD WITH NOT ONLY DEALERSHIP BUT ANY BUSINESS AT ALL!!!!!!!!!!!! More
I had a great experience at Antwerpen Toyota. The salesman were great, they were not overly pushy and made buying a car a wonderful experience. The website was very useful, so I went in with a lot o salesman were great, they were not overly pushy and made buying a car a wonderful experience. The website was very useful, so I went in with a lot of information. The $100 discount from the website was great! More
Pierre Castor took very good care of us. He was friendly, welcoming, informed, attentive, and answered our questions in an efficient manner. He was not pushy or overbearing. He understood the pro friendly, welcoming, informed, attentive, and answered our questions in an efficient manner. He was not pushy or overbearing. He understood the process that I was using to choose the right dealer and the right dealership and respected my method. He is a salesman we will look for in the future. The only negative we came away with was when the manager, John, put numbers in front of us that did not exactly match our understanding of the deal we had made. After some discussion, it was resolved to our satisfaction, but we still did not like the fact that the numbers had changed. Art Reeves More
I was searching a corolla for My 21years old through cars.com and Samantha was the first one to response to my inquiry she was thorough and very accommodative to my needs and the price was very competit cars.com and Samantha was the first one to response to my inquiry she was thorough and very accommodative to my needs and the price was very competitive, I will refer this dealership to my friends. More
I bought a certified used Highlander from Antwerpen Toyota. Overall it was a very good experience. The sales team worked hard to understand what I was looking for and they had several vehicles on the Toyota. Overall it was a very good experience. The sales team worked hard to understand what I was looking for and they had several vehicles on the lot that fit my needs. One thing that stood out was the price. They gave me a great deal on car. It was a good enough experience that my wife and I bought a second vehicle from Antwerpen three months later. More
Very friendly but I'm very concerned re: floor matt in my Scion sliding under the control pedals, & when my male company brought it up at purchase time it was "pushed under the rug". Since then I've gone in Scion sliding under the control pedals, & when my male company brought it up at purchase time it was "pushed under the rug". Since then I've gone in 2x, been helped asap- other issues. Lg. debt 4 me; I was looking at Toyotas @ other dealerships for several thousand less and this dealer wants bigger profits. Overall, though, they've been responsive, though twice I've had "check engine" light come on- first time for gas cap seating, second time needed new thermostat as I was told. I'm still under the 30-day warranty per MD law. The sticker in the window said I was under original warranty but that was actually technically expiring within weeks, if not already expired, so that was a misadvertisement. I said OK on customer service because I had to get out of work to get the check engine light checked out- the manual Bass got me is from the 2007 and I have a 2005 so it is not neccessarily as accurate as needed! OK for workmanship since that matt does not go w/this car and is dangerous! Price OK since the new Scions sell for about 16,000 and this car had 59,000 on it and is 6 years old, after 2,000 down payment I still had to finance almost 9K. I am wondering if I'd have been smarter buying a newer. less high-performance engined car, since the gas mileage is certainly sacrificed for the 16-valve engine. This was (I was told) the only car on the lot near my original price range of 8K (what I was truly comfortable financing.) There was some discrepancy between what Sam in finance told me and what my insurance co (Nationwide) told me about how soon my insurance was to cover the car, or perhaps Sam in finance did not elaborate clearly. I felt a little pressured by Sam, like he was a little slick, and when I signed the papers to purchase, I got a chill up and down my spine which really did not leave me comfortable, to be honest. I feel better about the Manager and salesman, Bass and Steve. More
My experiance with Antwerpen Toyota was wonderful. Considering that I had awful credit and no down payment whatsoever, I was still able to leave with the car that I wanted.The gentlemen that I worked Considering that I had awful credit and no down payment whatsoever, I was still able to leave with the car that I wanted.The gentlemen that I worked with there were very plensant and helpful and did everything they could to get me a great price for my trade in.. (which in my option wasn't worth what they gave me by a long shot!) I would highly recommend this dealership to anyone who is looking to buy a Toyota. More
Great service! Came in on a car I saw on the net Call to Great service! Came in on a car I saw on the net Call to see if the price was online was the price Ahmed said yes and I came in and bought. The Int Great service! Came in on a car I saw on the net Call to see if the price was online was the price Ahmed said yes and I came in and bought. The Internet is a great way to buy a car! Best experience ever on buying a car! Highly recommend this dealership! More