Back

Antwerpen Toyota

Clarksville, MD

3.7
556 Reviews

12420 Auto Drive

Clarksville, MD

21029

Directions

By Type

Showing 556 reviews

May 07, 2021

Stay away from them. They advertise one price to bring you in and then change it on you with the excuse that it is a misprint. Don’t waste your time. More

by Noname
Recommend Dealer
No
Employees Worked With
Yomi Bello
May 11, 2021 -

Antwerpen Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

March 16, 2021

Great buying experience, I could not be more pleased. Wish all dealers made it this easy. They gave us an unbeatable deal, very pleased with Antwerpen! More

by KyleSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Tyler
Mar 18, 2021 -

Antwerpen Toyota responded

We love hearing about customers that have a terrific experience at Antwerpen Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, The Antwerpen Toyota Team

February 24, 2021

My ‘21 Toyota GR Supra 3.0 Premium has been My ‘21 Toyota GR Supra 3.0 Premium has been perfect...well minus one thing. The PDI (pre-delivery inspection) was never completed properly at the na More

by Msboost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hevener , Charles Howser, Josue Castaneda
Feb 26, 2021 -

Antwerpen Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Antwerpen Toyota Team

December 21, 2020

Very nice and friendly guy TOM at used car sales on this dealership, made our visit memoriable, he recommended us a very nice Honda Accord Sport, very clean car, i will highly recommend this dealership and More

by Waseem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 23, 2020 -

Antwerpen Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values firsthand. We hope you continue to choose us for all your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Antwerpen Toyota Team

Dec 23, 2020 -

Antwerpen Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Antwerpen Toyota Team

November 14, 2020

Horrible service. We almost blew our engine in our Toyota Highlander Hybrid back in August 2020 because their staff member in the Parts dept. sold my husband the wrong sized oil filter. As a result of this, More

by Kyotophile
Recommend Dealer
No
Employees Worked With
Dave, Roberto, Mark
Nov 17, 2020 -

Antwerpen Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 03, 2020

Was told by the service manager that I could drop my car off early for service. When I got there at 6:30, a young man told me that they were closed and that I had to wait 1/2 hour to drop off my car.... an More

by MikeN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Tauber, Marvin Robinson, Yale Tindell, PJ Stout, Stephen Toulette, Josue Castaneda
Nov 03, 2020 -

Antwerpen Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

August 04, 2020

Horrible dealer know your rights Horrible dealer I was shammed by their standard shady Sales Tactics. They constantly violate the consumer protection laws of Maryland. It took three More

by Consumer-fraud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack
Aug 05, 2020 -

Antwerpen Toyota responded

Our team has acknowledged this review.

July 27, 2020

New 2020 Toyota Camry SE with Moonroof! I came to this dealership to purchase my first new car. (formerly driving a 99 camry le - from this dealership) My family shops around but has bought More

by Drew B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Greene
Jul 28, 2020 -

Antwerpen Toyota responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Thanks for choosing Antwerpen Toyota! Take care and have a great day. Best, The Antwerpen Toyota Team

July 25, 2020

JC was a great sales rep. who helped us find the best car that fits our needs. He was knowledgeable with the product and was able to answer all our questions. More

by Mbaur14
Recommend Dealer
Yes
Employees Worked With
JC Villeda
Jul 28, 2020 -

Antwerpen Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Thanks for choosing Antwerpen Toyota! Please let us know if we can help you with anything else. Best, The Antwerpen Toyota Team

February 19, 2020

Brought my 2019 Prius XLE in for its 6 months Toyota care service on Aug 20, 2019. I was told they they checked the fluids, rotated the tires and checked the air pressure. To my surprise I was told that the More

by imrlb
Recommend Dealer
No
Employees Worked With
Yale Tindell
Feb 20, 2020 -

Antwerpen Toyota responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Josh Felsen, Sales Manager

Feb 25, 2020 -

imrlb responded

I called Josh Felsen as he suggested. Explained my concern with Antwerpen service. He said he would look into it and get back to me. Never heard anything more and Antwerpen never got back to me. Looks like I will be taking my car elsewhere for sales and service.

...
5
...