Antwerpen Toyota
Clarksville, MD
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I brought my car in for a routine oil change. I was very satisfied with the service and my overall experience. Everyone was friendly and they didn't try to sell me on anything that I didn't need. Thank you satisfied with the service and my overall experience. Everyone was friendly and they didn't try to sell me on anything that I didn't need. Thank you for that! More
This is my first new car experience. I was very pleased with the service I received from Michael. He was very friendly, knowledgeable, and quick to assist me with my purchase. I love my new Prius!! with the service I received from Michael. He was very friendly, knowledgeable, and quick to assist me with my purchase. I love my new Prius!! More
I talked to Bonnie Houck about different models and pricing and she was very helpful and friendly with me. Her friendliness will go a long way in helping me make my decision about a new car. pricing and she was very helpful and friendly with me. Her friendliness will go a long way in helping me make my decision about a new car. Sam Miller More
I purchased my new Sienna from Antwerpen Toyota and had it shipped to me in Louisiana. That's how good the price was! I came across the listing via an internet search and submitted a online request for m it shipped to me in Louisiana. That's how good the price was! I came across the listing via an internet search and submitted a online request for more information. Rafael responded right away and was able to answer all my questions and confirm the features on the vehicle. He was great throughout the entire process and really eased my concerns, as I was a little nervous buying a car sight unseen. A family member that lived in the area set up a test drive with Rafael and checked the vehicle out for us. Rafael even brought the car around to the front of the dealership to save time, which I really appreciated since my brother-in-law was on his way home from work and he had four little ones waiting on him! The finance department overnight-ed the documents to us and even included a prepaid, self-addressed return envelope to make the process as easy as possible. Rafael made sure the car was detailed and oversaw the auto carrier pick up for me as well. It arrived today - super clean and with a full tank of gas! It was a simple, hassle free process from beginning to end. More
My wife and I made an appointment to test drive new Sienna's. Everyone that we encountered was incredibly friendly and we found a vehicle that we were successfully talked into purchasing. Our Sales r Sienna's. Everyone that we encountered was incredibly friendly and we found a vehicle that we were successfully talked into purchasing. Our Sales representative was Marvin. I put Marvin through the ringer however in the end we got a great price and the dealership went above and beyond to help us out to make the deal work. Every promise that was made was kept right down to the giant yellow balloon I wanted for my 2 year old. We have left with our new Sienna not only happy but as return Customers. Thank you Marvin and thank you Antwerpin Staff. More
I would just like to say, you couldn't ask for a better person to deal with. A great pleasure to talk to and very helpful. Met her in person and she is the sweetest person and very willing to help. Putting person to deal with. A great pleasure to talk to and very helpful. Met her in person and she is the sweetest person and very willing to help. Putting the customer first. More
I am starting the process for purchasing my first car and Ms Houck was quite helpful in answering many of my questions. I want to be prepared in every way possible when I make my decision and she's got a sp Ms Houck was quite helpful in answering many of my questions. I want to be prepared in every way possible when I make my decision and she's got a special way about her that had me at ease immediately. I do recommend highly this dealership. It's nice to be able to go car shopping and get clear, concise answers.. plus patience!!! More
Experience with Pierre was perfect! Service provided by Bonnie has been exceptionally great. We will definitely return in the future for help if needed. I highly recommend Antwerpen Toyota in Clarksville!! Bonnie has been exceptionally great. We will definitely return in the future for help if needed. I highly recommend Antwerpen Toyota in Clarksville!! More
Dealt with a few people but remember Bonnie Houck's name. She was the best! Best attitude, always smiling, informative, THE BEST! Wouldn't buy another car anywhere else! Everyone at Antwerpen is great and I She was the best! Best attitude, always smiling, informative, THE BEST! Wouldn't buy another car anywhere else! Everyone at Antwerpen is great and I love my car! More
I kept going back to Toyota bc of the Lifetime Oil Change. The last two times at exactly one hour I would go back to the service counter and ask for the status. My service advisor would then come out Change. The last two times at exactly one hour I would go back to the service counter and ask for the status. My service advisor would then come out and say: "I was just getting the paperwork ready" It took them an hour to figure out the air filter was dirty?!?! I complained the last trip and made the appt for my last oil change. During the last visit I was told the both front lower control arms and the spark plugs needed to be replaced. I JUST replaced spark plugs somewhere else. I didn't trust the opinion for the control arms to be replaced, especially that I was quoted $2500. Went for a 2nd opinion after I was told I would be putting my children in danger - nothing needed to be done!! I DO NOT recommend Toyota in Clarksville, MD for any repairs. I will not be going back! More