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Antwerpen Toyota
Clarksville, MD
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Mr. Ahmed Bello is very professional. He is extremely nice, polite, patient, and knowledgeable. He did an outstanding job and gave us an excellent service. Thank you Mr. Bello for your business! nice, polite, patient, and knowledgeable. He did an outstanding job and gave us an excellent service. Thank you Mr. Bello for your business! More
Originally took 1997 Avalon in for service (I have used them to service the Avalon and a 2007 Camry hybrid purchased from a different dealer).The evaluation of the service requirements was comprehensive an them to service the Avalon and a 2007 Camry hybrid purchased from a different dealer).The evaluation of the service requirements was comprehensive and led to the decision to put the maintenance money towards a new vehicle. Our salesman, JC, was recommended. Everyone at the dealership was friendly, starting with the receptionist, to the sales manager and including the service staff, salesman and finance manager. My wife and i were very satisfied with our experience. Our salesman listened to our requirements for a new vehicle and suggested we might consider an additional model. The decision came down to a Prius V Five and a Camry Hybrid XLE. Twelve days late we are very pleased with the Prius V with have enjoyed the first 500 miles.The unexpected purchasing experience was pleasant and we did not feel pressured or "played with". More
I had an appointment with Michael Oh for a purchase of a car. I had trouble going there because a friend of mine was driving me and it took him awhile to come get me. As I got to the dealership, Michael see car. I had trouble going there because a friend of mine was driving me and it took him awhile to come get me. As I got to the dealership, Michael seemed to have been leaving. He stayed a bit longer for me to pick out a car. I ended up buying a Camry that day for a reasonable price. Thank you!! More
From the moment I showed up the service I recieved was excellent. Pierre (my salesman) answered all of my questions, explained every detail of the car and was very patient me. He was very funny and took excellent. Pierre (my salesman) answered all of my questions, explained every detail of the car and was very patient me. He was very funny and took his time to make sure I was happy with the deal I was getting. I will definatley recommend Antwerpen and Pierre to my friends and family. More
Mr. Castor was very friendly and helpful with selecting the vehicle that was right for me. He had answered all of my questions and made me feel very comfortable and confident with my decision. Thanks P the vehicle that was right for me. He had answered all of my questions and made me feel very comfortable and confident with my decision. Thanks Pierre! More
On 12/10/12 my wife took our 2009 Matrix to Antwerpen for a routine oil change. Antwerpen's technician checked for other items needing attention. Antwerpen claimed that transmission fluid was leaking from a routine oil change. Antwerpen's technician checked for other items needing attention. Antwerpen claimed that transmission fluid was leaking from the drain plug and that a $109.95 repair was necessary. My wife contacted me about this. I did not have Antwerpen perform this repair since the check engine light was not on and I never observed fluid on the driveway spot where we always park this car. After my wife got home I went to check the transmission fluid level. I discovered that because we have a standard transmission there is no transmission dipstick. However, I looked under the car and did not observe any leak. To assure that I was not mistaken about a leak I took my car to another Toyota mechanic the following day. I asked that they inspect for a transmission fluid drain plug leak. They did and thereafter advised that the transmission fluid drain plug was dry and there was no evidence of a transmission fluid leak!! More
It doesn't matter if you call him MITCHELL, or Rocky, or Mr. BROWN but you should call him. Matthew 16:18 "and on this rock I will build..." comes to mind when reviewing Sales Consultant ROCKY at Antwerpen Mr. BROWN but you should call him. Matthew 16:18 "and on this rock I will build..." comes to mind when reviewing Sales Consultant ROCKY at Antwerpen Toyota MD. He was the stable foundation that supported my new vehicle purchase. I did all my research online, I knew what I wanted and what I wanted to pay. Reps at other dealers tried to change my mind or tried to steer me in a more expensive direction. ROCKY RESPECTED my decision and quickly headed to a 'sister dealership'; picked up the exact vehicle I wanted and drove it back to Antwerpen Toyota for me. ROCKY is COMMUNICATIVE (he kept me updated thru texts); INFORMATIVE; PERSONABLE and UNDERSTANDING. You can be confident that Rocky will be a sentinel you can trust. A PROFESSIONAL APPROACHABLE automotive expert who can explain every dealer detail and then leave his desk to go out to the (freezing) parking lot to attach your temporary tag. Go to 12420 Auto Dr, Clarksville MD and meet ROCKY before corporate lures their best employee to Toyota City, Japan. More
My sister and I purchased two new vehicles from this Toyota dealer. After owning the Highlander and Venza for two months now, both cars are in excellent conditions and run wonderful. The sale consultant Toyota dealer. After owning the Highlander and Venza for two months now, both cars are in excellent conditions and run wonderful. The sale consultant (Yomi) exceeded my expectations! He went above and beyond to satisfy his customer which you would never find it anywhere else. My overall experience with this is dealership was amazing and I would recommend anyone to this dealership for a painless free car-buying experience. You'll love this dealership More
My wife and I have been loyal Toyota Customers. Always prompt service and rarely ever have an issue that cant be fixed in a timely manner. Oil changes take about one hour and I wish they would clean the prompt service and rarely ever have an issue that cant be fixed in a timely manner. Oil changes take about one hour and I wish they would clean the inside of the camry. But the outside is always washed for us. We have a new service man who is working out fine we had yale or jim for years who took great care of us. More