Antwerpen Toyota
Clarksville, MD
Filter Reviews by Keyword
By Type
Showing 550 reviews
Purchased 2013 Toyota Camry LE. Exceptional outstanding customer service. Great business with Mr. Keith A. Harrison (manager) and James Braxton (sales Consultant). I'd love to do business again with both customer service. Great business with Mr. Keith A. Harrison (manager) and James Braxton (sales Consultant). I'd love to do business again with both of them and recommend my friends and relatives to this Toyota Dealer. More
Keith Harrison is The Best car salesman EVER!!! He was extremelly professional, curteous and explained everything to me in detail down to the features in my car and even programmed my i phone to my blueto extremelly professional, curteous and explained everything to me in detail down to the features in my car and even programmed my i phone to my bluetooth in the van! I went back the day afetr I brought my van and he came over to my car addressed me by name and helped me again! He did what he promised and also went above and beyond and Mr. Moore the business manager was very helpful as well explaining each and every piece of paper work in detail and making sure I clear on everything before I left that day. I am so happy that I came to Antwerpen and will recommend them to EVERYONE!!!! More
Very bad experience matter of fact i am telling everyone i know not to go to this dealer and if they do not to do business with mr orellana he is condesendant i would NEVER NEVER NEVER GO BACK not even if t i know not to go to this dealer and if they do not to do business with mr orellana he is condesendant i would NEVER NEVER NEVER GO BACK not even if the car was free .to methis purchase was a nightmare i ended up wiyh a car i dont like More
Keith was very knowledgeable about the car/model I was interested in, friendly and courteous and called me following the sale to make sure the car was meeting expectations and that I was happy with the pu interested in, friendly and courteous and called me following the sale to make sure the car was meeting expectations and that I was happy with the purchase. I will definitely call Keith the next time we want to purchase another Toyota based on my very good experience. More
From the first phone call Mr. Harris was a man of his word, his made sure I got a vehicle I wanted. Keith was fantastic - friendly, efficient, and professional. readily answered all my questions, worked word, his made sure I got a vehicle I wanted. Keith was fantastic - friendly, efficient, and professional. readily answered all my questions, worked to give us the best deal possible, and made this buying experience very easy and pleasant. I had left my Sunglasses and house keys, and he was kind enough to put them in a safe place until I could return. I went home telling my family members if they wanted a new car I knew a salesman with 25 years of experience and he knows his stuff. I value a man of his word! Mr.James Moore was great with getting the right payment. I could have just went to any old Toyota Dealer up near my home in Cockeysville but I have always had a great experience with Antwerphen so the hike to Clarksville was a worth it especially when I drove away in my Brand New 2013 Toyota Camry. More
We knew the make and model of car we were interested in as well as the mileage and price we desired before going to any dealer. When that car popped up as being at Antwerpen Toyota, we made a trip out the as well as the mileage and price we desired before going to any dealer. When that car popped up as being at Antwerpen Toyota, we made a trip out the next day. Russell greeted us and was fantastic. He answered all of our questions to our satisfaction and didn't put any pressure on us to check out other cars. After our test drive, Russell didn't start drawing up the paperwork on the assumption we were going to buy. He asked what we were thinking and what we wanted to do. He made us feel very comfortable with our decision to buy our car and we never felt any pressure. I would recommend working with Russell and Antwerpen as a whole. More
Dave Johnson should be highly recommended to not only the GM of the dealership but to everyone in the industry that he is like "Gold". I have never had such a great experience as I had with Mr. Johnson. He GM of the dealership but to everyone in the industry that he is like "Gold". I have never had such a great experience as I had with Mr. Johnson. He went beyond the scope to assist me in my service needs and I felt like not only did I just get a new car, but someone I deeply trust and that is hard to establish with service in any auto industry. Being that the dealership was Toyota and I bought a used BMW, he knew so much about my car. And he treated me as if I was his good friend/family. I respect him highly and would recommend him to anyone. I only beg of the GM's to recognize how much of an asset he is. Thank you Dave! More
This dealership is an awesome choice, the employees that I encountered while conducting business were truly professional at handling the sale from the time I walked through the door until the time I drove o I encountered while conducting business were truly professional at handling the sale from the time I walked through the door until the time I drove off. Mr. Keith Harrison is the salesmen that sold the car with me and his attitude was completely professional and friendly. He didn't pressure me into the sale he let the car sell its self. He was very patient and courteous and always expressed a pleasant attitude. He is a terrific salesmen and I will always come back to him to conduct my business affairs when it comes to purchasing a car. He is highly recommendable to all. The other person that I spent time with was the finance manager, he is also a very pleasant guy and i was happy to have done business with him. My experience overall with this dealership is a 10. I will be sure to send everyone that I know that is looking to purchase a vehicle to this dealership. More
I had been to two other dealerships prior to visiting I had been to two other dealerships prior to visiting Antwerpen on Sunday June 9th and had not found found the winning combination of car + trade-in I had been to two other dealerships prior to visiting Antwerpen on Sunday June 9th and had not found found the winning combination of car + trade-in value + total sales experience. Keith Harrison greeted me on the lot and we walked the new Prius inventory until we found just the right one. We went on a test drive and he showed me all the new features compared to my 2007 Prius which helped me make a decision about buying a new one. I was impressed with Keith's customer focus, that he listened to what I wanted and worked with the sales managers to get the best deal for me. He worked to get all the features I needed, the right price for the car, and the best deal on my trade-in compared to other dealerships. I highly recommend Keith Harrison at Antwerpen Toyota. More