Antwerpen Toyota

I asked for a quote on a 2013 Toyota Corolla L and Russell was the first person to respond. We setup an appointment with 48 hours of our initial contact. His positive energy and outgoing nature was co Russell was the first person to respond. We setup an appointment with 48 hours of our initial contact. His positive energy and outgoing nature was contagious and really helped with the purchase of our car. We looked at many options with our range and we ended up purchasing a brand new 2014 Toyota Corolla LE since my wife felt that the options were important and Russell helped with lowering the price with a reasonable range. He is probably the best sales person I have ever dealt with and would recommend to any and everyone. If you are looking for a new or used car, whether it is a Toyota or not, make it a point to stop by and see him. You will not be disappointed. The best ever! More

Charles Howser is my service adviser for the two cars that I get serviced at Antwerpen Toyota in Clarksville, MD. Mr. Howser is professional, knowledgeable, and honest. Mr. Howser has supervised the rout that I get serviced at Antwerpen Toyota in Clarksville, MD. Mr. Howser is professional, knowledgeable, and honest. Mr. Howser has supervised the routine service maintenance for both my cars for several years. I value his integrity and his commitment to providing consistent quality service. Thank you Mr. Howser. More

My experience with this dealership was amazing....I have never had the luxury of purchasing a brand new car. Today, I can proudly say that I am the PROUD owner of a brand new...did you hear me? Brand new 20 never had the luxury of purchasing a brand new car. Today, I can proudly say that I am the PROUD owner of a brand new...did you hear me? Brand new 2013 Toyota Camry!! I am so blessed to have had a wonderful experience. James Moore took the time out of his day to come and pick me up. Keith Harrison explained to me ALL of the inns and outs of my vehicle. I was treated like a Queen. The staff was very friendly and very inviting. My overall experience was second to none. Jack said YES!!! More

Keith Washington was extremely personable & knowledgeable. By far, he presented the best experience that I've ever had in the new car buying process!! I would definitely buy another vehicle f knowledgeable. By far, he presented the best experience that I've ever had in the new car buying process!! I would definitely buy another vehicle from Keith & this is why Antwerpen Toyota is now my dealership of choice. More

I took my car to the dealer for a battery change on January 2013. In August, I went for a vacation for two weeks, during which car was not used. When I returned back, I couldn't start the car (turned o January 2013. In August, I went for a vacation for two weeks, during which car was not used. When I returned back, I couldn't start the car (turned on the ignition with no sound coming). I did a jump start, which was successful. I called the dealer on 8/23, explained the situation and the service manager (I didn't get the name) told me that even with a new battery, it is normal that battery doesn't operate as expected after two weeks of not driving. I told him that this is surprising and I didn't have the same problem with my other car, which wasn't used during the same period. He asked me if the other car is Toyota. I told him no, it is a Honda and he said, Honda is different. I told him that I never had this problem with my car before till this battery change although in the past the car wasn't used more than two weeks. He hung up the phone. Looking my invoice again from January 2013, dealer charged me $75 for testing, and $112 for battery and pads. I didn't pay attention to the invoice back then. They never disclosed that they will perform a $75 test, and they also didn't disclose that they will install a battery which doesn't work after 2 weeks of not driving. This is not the first time this dealer ordered unnecessary repairs. They do their best suggesting and charging for the work that is not needed. More

My wife and I came into the dealership looking to trade in an old car for a used one. When we reached, Keith, our salesman, met us at the door and greeted us with a huge smile. My wife was still not lookin in an old car for a used one. When we reached, Keith, our salesman, met us at the door and greeted us with a huge smile. My wife was still not looking forward to giving up her car of 5 years for another used one. We sat down and talked to Keith. He said that he could get my wife in a new car that day. She was so excited, he made her day. Keith was VERY professional and considerate. Great work ethics, and a sense of humor. He was very knowledgeable with all of the cars' features and components. My wife and I felt like a part of the Antwerpen family. The finance manager James Moore kept my wife informed with ALL of her many inquires. He made us laugh, as to pass the time because of the computer problems. Although my wife became VERY upset when she over heard the Finance Director, David Orellana, say that "she has nothing to bring to the table, no, she has nothing to bring, nothing; she'll only bring him down". I believe that was very unprofessional, inconsiderate, and showed that he has poor customer relation skills. I do thank James for trying to get her mind off of what he said. In all we had a good experience. KEITH WAS EXCELLENT!!!! Thank you!! We love our BRAND NEW CAR!!! (Keith is now apart of our family) More

Purchased 2013 Toyota Camry LE. Exceptional outstanding customer service. Great business with Mr. Keith A. Harrison (manager) and James Braxton (sales Consultant). I'd love to do business again with both customer service. Great business with Mr. Keith A. Harrison (manager) and James Braxton (sales Consultant). I'd love to do business again with both of them and recommend my friends and relatives to this Toyota Dealer. More

Keith Harrison is The Best car salesman EVER!!! He was extremelly professional, curteous and explained everything to me in detail down to the features in my car and even programmed my i phone to my blueto extremelly professional, curteous and explained everything to me in detail down to the features in my car and even programmed my i phone to my bluetooth in the van! I went back the day afetr I brought my van and he came over to my car addressed me by name and helped me again! He did what he promised and also went above and beyond and Mr. Moore the business manager was very helpful as well explaining each and every piece of paper work in detail and making sure I clear on everything before I left that day. I am so happy that I came to Antwerpen and will recommend them to EVERYONE!!!! More

Very bad experience matter of fact i am telling everyone i know not to go to this dealer and if they do not to do business with mr orellana he is condesendant i would NEVER NEVER NEVER GO BACK not even if t i know not to go to this dealer and if they do not to do business with mr orellana he is condesendant i would NEVER NEVER NEVER GO BACK not even if the car was free .to methis purchase was a nightmare i ended up wiyh a car i dont like More

Keith was very knowledgeable about the car/model I was interested in, friendly and courteous and called me following the sale to make sure the car was meeting expectations and that I was happy with the pu interested in, friendly and courteous and called me following the sale to make sure the car was meeting expectations and that I was happy with the purchase. I will definitely call Keith the next time we want to purchase another Toyota based on my very good experience. More