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Antwerpen Toyota
Clarksville, MD
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Awesome service This place was awesome! I came in for a car and not only did i get excellent service but while i waited i got a free manicure there too! You definetly This place was awesome! I came in for a car and not only did i get excellent service but while i waited i got a free manicure there too! You definetly cant beat that:) More
Great service I went there last week and dealt with Naji he was very knowledgable about the cars he was selling and overall had a good personality didn't end up bu I went there last week and dealt with Naji he was very knowledgable about the cars he was selling and overall had a good personality didn't end up buying the car but when the times right I'll definitely be returning to this salesman. More
Once they get your money, they do not care. These people do not care about you once they have your money. I bought a Highlander - I added on leather seats and trailer hitch. I talked extensive These people do not care about you once they have your money. I bought a Highlander - I added on leather seats and trailer hitch. I talked extensively to the sales guy about the seats as I am very picky. "you will love them, they are great'. They tell me it will take a full day to do the seats and the hitch. It actually took three days. And when I went to pick my car up, it was covered in bird xxxx (parked under a tree) and there was no trailer hitch - they forgot. I was really not impressed with the seats at all. The leather seems fake, it smelled and there are slight discolorations on the back seats. I sent my sales guy a text telling him that I wasn't satisfied and he basically told me too bad. He said he would talk to the General Manager, never heard back. I then make plans to get the hitch installed - the sales guy said he would meet me first thing Friday at 9am with a rental ready to go. I get there and tell the guy sitting behind the counter - he tells me my sales guy will be in shortly. At 9:30 I got so fed up I left. I then get a call from the sales guy asking me if I am still there - he is coming in at 10 and cannot believe no one else helped me. At this point, I feel like telling them they can keep the hitch - I am so sick of dealing with them. They were so nice and attentive, then they got my money and now they could care less. And in the 30 minutes I stood in the lobby, not one employee even spoke to me....I bet if I were there to buy a new car I would have gotten some attention. Awful. Next time (and I have had 5 Toyota vehicles) I will find another dealer. More
Antwerpen put up with me Purchasing a car is not something My wife and I can do without a lot of thought and research. Doing research means you have a lot of questions and a l Purchasing a car is not something My wife and I can do without a lot of thought and research. Doing research means you have a lot of questions and a lot of opinions about how things should be done at the dealerships. Antwerpen Toyota put up with me and my opinions and answered all my questions. They even worked with us to come up with the price that met my research. Very easy to deal with and no hint of anything other than honesty and integrity. More
Best car buying experience!! This was a great experience. Russell worked with finance department to work on providing me a rate that worked for me. I Love my new 2014 Toyota 4Runn This was a great experience. Russell worked with finance department to work on providing me a rate that worked for me. I Love my new 2014 Toyota 4Runner!! Thank you! More
Amazing car buying experience! Excellent customer service. You will not regret buying your car here. Russell Cromwell is by far a hardworking dedicated and trusting man. I highly re Excellent customer service. You will not regret buying your car here. Russell Cromwell is by far a hardworking dedicated and trusting man. I highly recommend this man and dealership! More
Excellent customer service from Russell Cromwell Excellent after sales service from Russell Cromwell..He handled my concerns in a very professional way ensuring I was happy in the end. Keep up the Excellent after sales service from Russell Cromwell..He handled my concerns in a very professional way ensuring I was happy in the end. Keep up the good work and good customer service Russell Cromwell. Elsia More
Great Experience Easy car buying experience. Mr. James Braxton was very knowledgeable and made our decision to buy a new Sienna from Antwerpen a no brainer. I would r Easy car buying experience. Mr. James Braxton was very knowledgeable and made our decision to buy a new Sienna from Antwerpen a no brainer. I would recommend Mr. James Braxton to anybody looking for a new car. More
Service with Integrity From the moment we arrived, Joseph and Renwick made us feel at home. They sold us the car we wanted with no gimmicks. The process was easy and we dr From the moment we arrived, Joseph and Renwick made us feel at home. They sold us the car we wanted with no gimmicks. The process was easy and we drove off with a beautiful car. More
They worked hard To get me the car we wanted for the price we could afford. :) I am recommending them to all my family and friends for their next car. To get me the car we wanted for the price we could afford. :) I am recommending them to all my family and friends for their next car. More