Antwerpen Toyota
Clarksville, MD
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Great Car, Awesome sales experience I unusually hate buying cars and dealing with sales but Jonmark made the experience painless and even a fun experience. He has the aptitude for sales I unusually hate buying cars and dealing with sales but Jonmark made the experience painless and even a fun experience. He has the aptitude for sales and his genial personality works well in stressful situations. Antwerpen has an asset an Jonmark and would do well to promote that More
The BEST experience on a first car I was so nervous about buying my first car. But thanks to jonmark it was a breeze. He was impeccable despite me being so indecisive. By far the best i I was so nervous about buying my first car. But thanks to jonmark it was a breeze. He was impeccable despite me being so indecisive. By far the best interaction I've had!!! Thank you so much for making this so easy for me More
Eric was great, painless buying experience It was our first day shopping for minivan. Eric was assigned to us as a sales representative. He was great, very accommodating, and answering all It was our first day shopping for minivan. Eric was assigned to us as a sales representative. He was great, very accommodating, and answering all our questions and concerns. At the end of the day, we ended up buying a car from him. I would highly recommend him and the dealership. More
Great team. Great cars. My daughter and I stopped by to look at the Rav4s. Completely fell in love and with the help of Jonmark and and the rest of the Antwerpen team we bot My daughter and I stopped by to look at the Rav4s. Completely fell in love and with the help of Jonmark and and the rest of the Antwerpen team we both got exactly what we wanted. More
Awesome service This place was awesome! I came in for a car and not only did i get excellent service but while i waited i got a free manicure there too! You definetly This place was awesome! I came in for a car and not only did i get excellent service but while i waited i got a free manicure there too! You definetly cant beat that:) More
Great service I went there last week and dealt with Naji he was very knowledgable about the cars he was selling and overall had a good personality didn't end up bu I went there last week and dealt with Naji he was very knowledgable about the cars he was selling and overall had a good personality didn't end up buying the car but when the times right I'll definitely be returning to this salesman. More
Once they get your money, they do not care. These people do not care about you once they have your money. I bought a Highlander - I added on leather seats and trailer hitch. I talked extensive These people do not care about you once they have your money. I bought a Highlander - I added on leather seats and trailer hitch. I talked extensively to the sales guy about the seats as I am very picky. "you will love them, they are great'. They tell me it will take a full day to do the seats and the hitch. It actually took three days. And when I went to pick my car up, it was covered in bird xxxx (parked under a tree) and there was no trailer hitch - they forgot. I was really not impressed with the seats at all. The leather seems fake, it smelled and there are slight discolorations on the back seats. I sent my sales guy a text telling him that I wasn't satisfied and he basically told me too bad. He said he would talk to the General Manager, never heard back. I then make plans to get the hitch installed - the sales guy said he would meet me first thing Friday at 9am with a rental ready to go. I get there and tell the guy sitting behind the counter - he tells me my sales guy will be in shortly. At 9:30 I got so fed up I left. I then get a call from the sales guy asking me if I am still there - he is coming in at 10 and cannot believe no one else helped me. At this point, I feel like telling them they can keep the hitch - I am so sick of dealing with them. They were so nice and attentive, then they got my money and now they could care less. And in the 30 minutes I stood in the lobby, not one employee even spoke to me....I bet if I were there to buy a new car I would have gotten some attention. Awful. Next time (and I have had 5 Toyota vehicles) I will find another dealer. More
Antwerpen put up with me Purchasing a car is not something My wife and I can do without a lot of thought and research. Doing research means you have a lot of questions and a l Purchasing a car is not something My wife and I can do without a lot of thought and research. Doing research means you have a lot of questions and a lot of opinions about how things should be done at the dealerships. Antwerpen Toyota put up with me and my opinions and answered all my questions. They even worked with us to come up with the price that met my research. Very easy to deal with and no hint of anything other than honesty and integrity. More
Amazing car buying experience! Excellent customer service. You will not regret buying your car here. Russell Cromwell is by far a hardworking dedicated and trusting man. I highly re Excellent customer service. You will not regret buying your car here. Russell Cromwell is by far a hardworking dedicated and trusting man. I highly recommend this man and dealership! More
Best car buying experience!! This was a great experience. Russell worked with finance department to work on providing me a rate that worked for me. I Love my new 2014 Toyota 4Runn This was a great experience. Russell worked with finance department to work on providing me a rate that worked for me. I Love my new 2014 Toyota 4Runner!! Thank you! More