Antwerpen Toyota

Michael Perez has been an absolute pleasure to purchase a car with. He is very responsive, professional, and knowledgeable. I would recommend Michael Perez for any vehicle purchase. Also Eric the manager has car with. He is very responsive, professional, and knowledgeable. I would recommend Michael Perez for any vehicle purchase. Also Eric the manager has been very helpful. Thank you!! More

If I could give this dealership a big fat 0 star I gladly would. They are not even worth the lowest 1 star review. It's been months since my poor experience with them and have forgotten some names there. 1 i would. They are not even worth the lowest 1 star review. It's been months since my poor experience with them and have forgotten some names there. 1 in particular, Mr. Green. Lied to me from the get go. The end result was when they finally had the truck on the lot they sold it while I was on a test drive with it on my scheduled appt time. Oh, Antonio was a pushy jerk. I do not recommend this dealership. I have since bought a truck at the best dealership with the best sales associate. If you want a fair deal at a great dealership with honest people and not jerks it is definitely worth the drive to Sloane Toyota of Malvern PA. Eric and Steve were excellent to work with. More

I brought my GR86 in for a simple oil change at Antwerpen Toyota, but they managed to damage the body of the lower rocker panel while putting it on the lift. I notified the service director and service advis Toyota, but they managed to damage the body of the lower rocker panel while putting it on the lift. I notified the service director and service advisor via email, however they do not seem to care in the slightest. I WOULD NOT RECOMMEND bringing your GR86's and Supra's here because they obviously don't know how to put low sports cars on a lift without damaging the car. The rest of the staff here is very friendly and welcoming though. More

My vehicle’s interior dashboard was damaged while serviced at Antwerpen. Also, the repairs were not properly performed, causing a loud noise while operating. Antwerpen accepted the vehicle back to re serviced at Antwerpen. Also, the repairs were not properly performed, causing a loud noise while operating. Antwerpen accepted the vehicle back to redo the work, however, the dealership refused to take ownership for the damage caused to the interior dashboard while my vehicle was in their possession. Dealership's response: our technician told us that he did not cause the damage and we would need to replace the entire dashboard for this repair. I do not recommend using their service. More

I purchased a used vehicle from here almost two weeks ago. For two weeks, I have been waiting for them to pay off my trade-in, schedule the paintless dent repair they promised, provide the second key fob ago. For two weeks, I have been waiting for them to pay off my trade-in, schedule the paintless dent repair they promised, provide the second key fob, process the transfer of my tags, provide my LoJack information, and refund my deposit since I financed the entire amount through my credit union. My husband and I have followed up with the sales manager, finance manager, and copied the GM on several emails at this point - all of which have gone unanswered by every single person. The lack of communication and failure to follow through with promises is completely unacceptable. If I could return the vehicle I absolutely would, even though it is exactly what I was looking for. The customer experience has been *that* terrible. This dealership has done nothing they were supposed to do, and their management team clearly isn’t concerned about providing any customer service whatsoever, even the bare minimum. More

If you are looking for a a bad dealership, here it is. Sold a truck I was interested in on my appt time while I was on a test drive with. Stay away from Antonio and Tom Greene. Sold a truck I was interested in on my appt time while I was on a test drive with. Stay away from Antonio and Tom Greene. More

I recently bought a 2022 Sienna in June from this dealership. I have purchased three new cars from other dealerships and this is the worst experience I have ever hard, the staff is unfriendly and ver dealership. I have purchased three new cars from other dealerships and this is the worst experience I have ever hard, the staff is unfriendly and very rude. The finance department is full of scam, they added extras in the financial charges without asking, and when you realize it is very hard to cancel. It is very hard to even reach out to the operator to ask for certain departments as they simply don’t pick up the call. I tried to reach their most senior manager a few times and left messages on his voicemail with no answer. They don’t care about their customers. I highly discourage anyone from going to this dealership. 1 Star. More

Overall the experience was not Satisfied. I am writing this only to appreciate the Sales associate Joe. Otherwise, it was terrible experience with the Manager (E....). Bcoz of the market s I am writing this only to appreciate the Sales associate Joe. Otherwise, it was terrible experience with the Manager (E....). Bcoz of the market situation, literally he showed lot of attitude and blackmailed indirectly. Upfront he asked for the extra 4K. It was agreed upon the over the phone xyz amount but later went to his dealership he denied. Bcoz of the low inventory situation I had to go with his price and certainly he blackmailed. More

I did not buy because they didn't have the car I wanted in stock. The salesperson and receptionist were very professional and helpful. Iwould buy from this dealer. in stock. The salesperson and receptionist were very professional and helpful. Iwould buy from this dealer. More

Terrible dealer with the terrible salesman. Empty promises to try to get people in the door. No response after several phone contacts. Empty promises to try to get people in the door. No response after several phone contacts. More