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Antwerpen Toyota
Clarksville, MD
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This place has horrendous customer service, top to bottom. They really don’t care about their customers. My advice, look elsewhere with a better reputation. bottom. They really don’t care about their customers. My advice, look elsewhere with a better reputation. More
When we bought a new car they were dishonest about the interest rate we would receive, despite having stellar credit, and the finance manager was extremely rude when we moved to refinance with our local b interest rate we would receive, despite having stellar credit, and the finance manager was extremely rude when we moved to refinance with our local bank later. The salesman has been unhelpful in helping us get the second key we were promised. Once they make the sale they are no longer customer friendly. More
Beware this service department! ! My son took his 2016 Toyota Corolla in after a check engine light came on. He now lives about an hour away from our regular mechanic so he took it t ! My son took his 2016 Toyota Corolla in after a check engine light came on. He now lives about an hour away from our regular mechanic so he took it to Antwerpen which is much closer for a multi-point inspection. These scammers came back with almost $3100 in repairs on a car that is regularly serviced. I told him to immediately go get the car, but he had already approved them changing the spark plugs ($350). We took the Antwerpen list of repairs to our regular mechanic, and he said **none** of them were necessary. None!! Not even the spark plugs. The dashboard light could’ve been due to something as minor as a loose gas cap. The only conclusion to draw from this is that the Antwerpen service dept. are crooks. Stay far away unless you want these vultures picking your pockets!! More
Went to Antwerpen to make enquiry about trade in and financing a car. What was meant to be just an enquiry ended with me leaving with a very good and comfortable car within my budget. The staff were hel financing a car. What was meant to be just an enquiry ended with me leaving with a very good and comfortable car within my budget. The staff were helpful especially Rohan and Daniel. They are great guys! I will recommend Antwerpen any day. More
Antwerpen Toyota Clarksville- Bad experience turned into a great one! After miscommunication over pricing for a Sienna LE, which left me no longer wanting to buy the vehicle and extremely disappointed, a m a great one! After miscommunication over pricing for a Sienna LE, which left me no longer wanting to buy the vehicle and extremely disappointed, a manager called me to discuss my experience. I have been looking for an affordable Sienna for the past year, and I have to say, that out of all the salespeople I have talked to, Mr. Danchulis was truly the most professional, kind, helpful, and understanding person I’ve talked to, along with another manager Mr. Hammer. They have restored my confidence in Antwerpen and I’m off to buy a new vehicle from them today! More
I have purchased four cars from Antwerpen over the years and have never been disappointed. Our recent purchase of a Toyota Highlander Hybrid was extra special today because of the people involved: the Sale and have never been disappointed. Our recent purchase of a Toyota Highlander Hybrid was extra special today because of the people involved: the Sales Rep, JC Villegas, who easily walked us through the entire procedure very clearly and effectively. He also explained the basic functions of the vehicle so that they were easily understood. I would recommend JC to anyone looking to purchase a Toyota. The finance person, Jesse, did a fantastic job using a high tech desk surface that allowed us to sign everything electronically and gave us a copy of all our documents on a thumb drive. The Manager thanked us for purchasing from Antwerpen as well. Lastly, a thank you to our friend Brian Dolan who came through by locating a car matching our requirements and getting such a great team to make the purchase very easy. Wonderful job by everyone involved. We are very thankful. More
This dealership was great especially Antonio Owens. He went above and beyond to get me the best deal possible and was extremely knowledgeable and patient throughout this process. Tom Green was also ext He went above and beyond to get me the best deal possible and was extremely knowledgeable and patient throughout this process. Tom Green was also extremely helpful and assisted me with my vehicle after purchase. The finance manager, Jesse T., was also very helpful and efficient. I would highly recommend this dealership! More
I had an absolutely amazing experience also the customer service are really friendly. Extremely helpful and just pleasant all around. Shout out to Jc Villeda salesperson excellent services. service are really friendly. Extremely helpful and just pleasant all around. Shout out to Jc Villeda salesperson excellent services. More
The best dealership ever. I have been hoping to this dealership for over 25 years. JC, Charles H and Yale are truly the best people. Actually all the people at the dealership I have been hoping to this dealership for over 25 years. JC, Charles H and Yale are truly the best people. Actually all the people at the dealership are nice , kind, professional and friendly. This is the only dealership I will purchase vehicles from. More