Antwerpen Security Nissan

The customer service and technicians in this dealership is exceptional. I would recommend this dealership to anyone buying a new or used car for them. is exceptional. I would recommend this dealership to anyone buying a new or used car for them. More

I went to Antwerpen, because I had purchased there before, and the experience was good, thought it would be the same this time. Purchase a SUV last Friday, June 18, 2021, on day two the engine light before, and the experience was good, thought it would be the same this time. Purchase a SUV last Friday, June 18, 2021, on day two the engine light came on, I called Scott and was told to bring it down, which I did on Monday. They were able to get the light off but could give no explanation. Drove back hone 82 miles.. On Thrusday, the car stalled as I was backing out of a parking space, after three attemps and ten minutes it re-started. I was told to bring it down early this morning( Friday June25 and they would put me in a loaner), which he said was the truck of someone else. There are three persons presently in my household and there are going to place me in a truck that holds two people, additionally I do not think the car made it to the service bay. I was there for three hours, then I requested just return the car to me. In route back home, it stalled again. Just trying to get this resolve put 412 miles on the vehicle, Yes I was the fool for taking it back there when I could have taken it to any Nisan, by the way the SUV was 2021 with five miles. I hate to write this, but now I wonder about another comment made here about their experience and that it is all about selling cars. At least you would think they would refill the tank, since I had made two trips there (82 miles each way) Perhaps I was a fool again for going here. Bottom line 412 miles later and a combination of 7 hours of just waiting, I went to another dealership not far from home, were there for one hour, not only did the solve the issue but gave me the reason for it. The only time I write a review, is to recommend or applaud the seller or vendor for their product and service, therefore to write this review my experience was beyond terrible. More

Went in for a tire rotation and oil change at 7:40am and didn’t leave until 11am. I was told the service would be about an hour and a half. I watched several customers be helped promptly and thoroughly whil didn’t leave until 11am. I was told the service would be about an hour and a half. I watched several customers be helped promptly and thoroughly while I heard from no one for 3 hours. When I asked questions about why my finished car was parked and ready to go out front but no one was coming to help me I was met with confusion from everyone. I had to call my dad and have him call the shop to find out why it took so long. 3 hours is unacceptable. Period. I will not be returning to this location. More

Worst experience ever As a previous commentor said, Scott, the manager, is an absolute jerk. He is rude, disrespectful, and unwilling to help. This place is disorganized, i As a previous commentor said, Scott, the manager, is an absolute jerk. He is rude, disrespectful, and unwilling to help. This place is disorganized, inefficient, and ultimately, dishonest. They make promises about service and work that they do not honor. I would strongly suggest going somewhere else. More

It is always a pleasure to do business and purchase a vehicle at Antwerpen Security Nissan. I’ve purchased not one, but three vehicles from them. They are very helpful, professional and very knowledgeabl vehicle at Antwerpen Security Nissan. I’ve purchased not one, but three vehicles from them. They are very helpful, professional and very knowledgeable about the inventory. This is like my 2nd family. Thank you Mr. Megginson, Mr. Madden, Mr. Biggs, and a big thanks to the GM Mr. Dave who has such a great staff. You guys are Awesome!! More

Do not interact with Scott. Very rude and condescending. Typical dealer, using any and every tactic to get a sale. Once you sign on the dotted line, forget customer service! Typical dealer, using any and every tactic to get a sale. Once you sign on the dotted line, forget customer service! More

William James Service Mgr AWESOME!!!!!! I take my Nissan Quest here faithfully. Professional staff general manager excellent manners. Service👍. I would recommend this dealer to every I take my Nissan Quest here faithfully. Professional staff general manager excellent manners. Service👍. I would recommend this dealer to everyone. Great job n fast. More

Most easiest buying car experience ever!! My experience at Antwerpen today was seamless!! I've never experienced such a smooth transaction!! The staff were knowledgeable, courteous, friendly, My experience at Antwerpen today was seamless!! I've never experienced such a smooth transaction!! The staff were knowledgeable, courteous, friendly, and funny. Very pleased with My New Rubie!!! Thank you guys for everything!! More

Wonderful Experience Rachel Perry called me at home just before Memorial Day and asked me if I was interested in getting a newer car. At that time I told her I was in a s Rachel Perry called me at home just before Memorial Day and asked me if I was interested in getting a newer car. At that time I told her I was in a sacrifice mode because my daughter was driving my 2016 Rogue. She spoke to her manager and they advised me to come to the dealership. Well, May 31 was an excellent day for me. I was able to drive out in a brand new 2018 Nissan Sentre.. The car is just what I needed. I have no problems at all. I just want to say thank you Rachel for calling me and thanks to Antwerpen Security Nissan-you have a satisfied customer. I now have two cars in my name and both were purchased at Antwerpen Security Nissan. Jacqueline A Gladden More

Love them Rodney he has been more then patient with me but overall a very welcoming experience he helped me with my 1st car also thanks Antwerpen Security Rodney he has been more then patient with me but overall a very welcoming experience he helped me with my 1st car also thanks Antwerpen Security More